We took our van to have it detailed. We left it there and when we returned to pick it up there was a crack in the windshield. They offered no apology no refund. They just tried to explain how it wasn’t their fault. I say look at your video cameras you won’t see a crack when we came there. Horrible customer service.
Terrible!!!!! - rude - lousy job and lousy attitude . I brought in my Escalade for a full cleaning which I paid for. When it was time for them to clean interior - they did not even vacuum all carpet . They were too lazy to open rear door and vacuum out back until I forced them to by opening back hatch . They opened one door and sprayed window cleaner throughout the entire car from one door getting windex all over my leather seats - then when they thought they were done and my drivers door had mud on it - i asked the " hispanic guy with an accent who seemed to be in charge " to clean off door . He argued with me that it would take hours to clean but I demanded he spray cleaner in it and wipe it off and when he did - it immediately cleaned off dirt.He told me that was not his job so I took rag and finished wiping off doors .He was rude and lazy - He kept saying that was " detail cleaning " which costs alot more . This guy needs to be fired !! Lazy and rude and a very bad reflection forWhat could have been a good experience at a seemingly nice car wash .Very bad experience!
Went to this Car Wash this past Sunday to get my Car Washed that I have been going to for the last Year and a half...I got the $18.95 Wash.....Well when i got in my car i noticed right away that the passenger seat was not wiped down the back seat area was not wiped down either....Well i went in and told the Manager a younger Guy with dark hair that the inside is still dirty....At that time he told me we don't wipe the inside of the car down..He had the guy wipe the seat off....and i left....i drove to the light going west from the car wash and i noticed they did not even wipe the dash....I will never go back there again...again i have been going there for 1 1/2 years now but no more....again they lost a good customer....
Worst place I ever been to. The worst part is the management doesn't even care.
DO NOT GO TO THIS CAR WASH! I REPEAT DO NOT! All the employees there think that its a playground and just squirt each other with water constantly instead of washing the cars! When I approached the manager's fiance, she laughed at me and told me to leave. For an exterior car wash, it took over 30 minutes just to have them pull the car through the wash because the employees were messing around with the water and soap. After I asked for a refund she said absolutely not and she said "I dare you to go write a nasty review about us. I have three business here!" After I left the car wash (they did not even dry the car!), I noticed that my drivers side mirror is NOW BROKEN!!!!PLEASE GO ELSEWHERE AND DO NOT GIVE THESE PEOPLE YOUR MONEY OR YOUR TIME!!
Lost a factory piece to my car and offered no apology or solution. Vacuumed twice and still a mess. Had to remind to clean console. Pitiful to see how it has declined.
This is always a great experience. I've been here for years and the only thing I have had to call their attention to is the interior windows at times. Great job
Great place, fast friendly, clean and a job well done