They installed the wrong section of marble for my bathroom counter top. It was either a different piece entirely or from the wrong covered end of the slab. The top has lots of black flecks in it, that the initial piece that we agreed upon did not have, and in the middle of the top is a black vein error in the shape of an "X", approximately 6 inches long. It looks horrible. We called their office as soon as they reopened after installation, they gave us the run around. They finally sent someone out to take pictures, only to tell us days later, after we had called them numerous times, that they were not going to make it right. BEWARE! If you order a piece of stone, you better take a camera with you. They pulled the old bait and switch and then told us tuff luck. We asked for them fix the problem with a new piece, approved and documented ahead of time, or refund the cost. They flatly refused all of the above.