This company tows for ANY reason they can try to come up with. They are extortionists and expensive. They also make up their own rules. At my condo, they were only suppose to tow, if someone called for someone else being in an assigned parking spot. I caught them several times in the middle of the night looking at license plates and parking tags even in when people were parked in visitor spots. I chased them out each time.
Firstly, the comments this company is leaving on their reviews (both on the BBB, Google) should speak VOLUMES on how they operate their business and treat people. I had to evacuate for Hurricane Irma. When my flight landed back in Florida at 1 AM I was informed someone towed my car from my apartment. I live in a flood zone. My car was apparently parked in a restricted area of my apartment complex. So I called to inquire about the tow. Abby, who is possible the worst human I have ever had the displeasure of speaking to, was rude and very nasty. The first questions I asked was IF this company towed for my apartment complex. She informed me that they do. She started off by saying I would in fact have to pay to get my car back. She couldn't tell me why, how, or when my car was towed but Abby could tell me that I would have to pay no matter what. She would loudly groan and sign then hang up on me. I might add she hung up on my SEVERAL times. I had to call back repeatedly only for her to tell me she is trying to run a business and hung up on me again. Now I should add after about 45 mins of fighting with Abby, being stranded at the airport, I did get rude right back. Who would expect that after being treated like a dog??? Here is the GREAT part. After Abby put me threw HELL for about a hour and 20 mins she FINALLY asked me what kind of car I had. When I told her she said we don't have that car in our inventory... I asked her AGAIN is this company in fact towed for my apartments and she got DEAD. SILENT. She is completely ignorant on how to treat people, her communication skills lack (for better words), and she has no idea what she is doing. If you hate your job that much... QUIT. I will be filing with the BBB, Consumer affairs and any other company I can find. I did locate the tow company that towed my car. I wasn't happy to pay to get it out but they treated me with respect and courtesy and I returned the same to them.
Great Rates Fast Service Very professional Driver Clean truck Friendly person answering the phone A+
Towed a car illegally out of my apartment complex. Clearly in visitor parking. $181 to get it back. Cops can't do anything cuz they say it's on private property. Crooks!
Worst company ever in my opinion. Smug owner and employees preying on who they can. Stealing cars and selling them illegally. https://commtow2017.wordpress.com see for yourself. #commtow
They are horrible rude,very unprofessional. Worse manners and sneaky! This company truly is the lowest of the low.
Their illegal towing on private property will come to an end very soon! Can you say "8on your side" - what tows around comes around in a public slap and fines and re-payment to everyone you violated!
Do not use these guys, he has convicted felons working for him who will steal your valuables out of your car. they are also being investigated by the state attorney general's office.
I write this review as I sit on the side of I-75. Been sitting here for 2 1/2 hours and a local tow truck driver an not find me!!! So they just tell my insurance company that they are not coming? Really? DONT USE THESE PEOPLE!!!÷
Garbage ! Theifs Trash BBB is gonna shut em down