Boynton Pet Clinic
1403 W Boynton Beach Blvd, Boynton Beach, FL 33426
No coupons available
I used to just buy flea treatment from Boynton Pet Clinic because my regular veterinarian didn't carry this brand. A few months ago I stopped, making the mistake that my residential community's spraying of the surrounding landscaping was sufficient. Well, 3 days ago I noticed my cat's lower lip was swollen. I researched online and tried a few possible remedies (i.e., changing a plastic water bowl to glass and even returning the different healthy cat food he had started to eat around the same time his swollen lip appeared). Although my research did indicate the possibility of fleas as a cause, my cats hadn't noticeably been scratching themselves. My research also showed the possibility of a common underdiagnosed disease, which would require a blood test. I called my regular veterinarian, but he wasn't expected in that day so I called around for price quotes for an exam and a blood test and was given just about the same quote from everyone. So, because I was already familiar with Boynton Pet Clinic (buying that particular flea treatment), I called and got an appointment for 2 hours later. Dr. Lucy (as she is called) examined my cat thoroughly and determined that the problem was likely fleas, after all - - an expensive blood test was unnecessary (YAY!). Dr. Lucy gave my cat a couple of shots and a flea treatment. That same night, I noticed a flea on my cat's face! Yep, we had fleas. When I awakened the next morning, my cat's swollen lip had already improved and almost back to normal. I'm permanently switching over to Boynton Pet Clinic because Dr. Lucy and her staff were so very friendly and welcoming, the premises were clean and, importantly, everyone was gentle and caring in their handling of my cat. The veterinarian and staff at my current clinic aren't friendly at all and I always feel like I'm going through a factory's assembly line. Thank you Boynton Pet Clinic. Soooo very much.
The day we met her—before we let her touch our boxer dog, Avianna— we explained she could be our veterinarian on one condition: That if necessary Dr. Cruickshank would be willing come to our home to put our dog down. Dr. Cruickshank ASSURED US she would. So we hired her. And she was our vet for the next two years.
Originally her prices reasonable--Avianna was well. But costs skyrocketed once our dog became ill. Eventually bills were astronomical with no end in sight.
Our issue is not with the money. It’s with the doctor. Words can't describe the anguish she inflicted on us; there is no excuse. Lucy Cruickshank KNEW from the beginning—from the first minute we spoke with her that her coming to our home when the end time came was paramount. She let us down in our greatest hour of need and betrayed Avianna.
Avianna took a downhill turn on a Wednesday, the day their office is closed in the afternoon. She was unable to stand and was suffering. We left a message and waited to hear back. When she did, we asked her to put her down ASAP.
Guess what? She refused to come. Kept making excuses: Her staff had left for the day (We offered to pay for them in addition to any other fees) That she needed an assistant (We offered to help her, but she refused). She told us she'd come Thursday. We pleaded to no avail. Meanwhile, our dog was pitiful and we were distraught.
Thank goodness for my husband. He located an AMAZING vet who specializes in putting down pets at home. This lady was here within two hours and was THE ULTIMATE in loving kindness and compassion. She made the unbearable bearable. We're forever in her debt. This angel’s name is Rachel Thauberger, DVM(Dr. Rachel) . She is 5 STAR class act. Website: petlossathom.com. 877-219-4811.
BTW, although we’ve never heard back from Dr. Cruickshank, we received the most genuine, touching condolence note we’ve ever received in our lives from Dr. Rachel—one that we’ll save and treasure always.
Truly the best veterinarian I've ever met. I have owned dogs,cats and even a horse in my life. I have met many veterinarians through the years, some good some not good, but I can say unquestionably Dr. Lucy is the best. She is smart, knowledgeable, caring and truthful. Her pricing is fair. She loves animals their wellness and healing is her number one goal.