While driving south on I-65 to reunite with family over the Christmas holidays, my 1990 Cadillac broke down. My auto club contacted Payne's A-1 Towing. They were extremely busy but their driver Patrick felt sorry for me. It was almost 5 pm -- too late in the afternoon to find a mechanic willing to look at my car at that moment. So Patrick checked under the hood. He immediately saw that my alternator had frozen up, snapping a belt. Then he not only recommended a good hotel, he towed me there and stopped at an auto parts store along the way to pick up a rebuilt alternator and a new belt so that I could hit the ground running the next day.The following morning Patrick arrived at my hotel a little late. Given everything else he'd done for me, I was not about to complain. Even though I'd started calling around at 8 am, I hadn't been able to find a mechanic who could replace the alternator that day. Patrick called in a favor and found me a guy who did the job for $50, roughly a third of what other mechanics had quoted me. Then he towed me over to the guy's private garage and stuck around until he arrived.I got the impression that Payne's was extremely busy, so it's possible that they might not always be prompt. But they got me back on the road ASAP, and probably saved me several hundred dollars in the bargain. I can't thank Payne's A-1 Towing enough.
Serving the Bowling Green Area.
From Business: Diesel Engine repairing & rebuilding and Overhaul services, use engine, new engine, Rebuild and repair and Overhaul of Cummins engines, Detroit truck engine, Mack…
I had a dead battery on my truck at a hotel in Bowling Green KY back in Nov. 2014. Didn't know anyone, the hotel was less than helpful, but I finally somehow got the number of this family owned towing company. I called, and the women on the phone was really nice, and sent someone out right away. This was a Sunday morning. When the tow truck pulled in, I was impressed. It was clean and bright red. The kid that got out looked to be about 16 years old, but what a nice guy he was. Very polite, knew what he was doing, and he did it well. I had intended on writing his folks to tell him how pleased I was with his service, but forgot about it as time went on. The other day, I found his business card in our trip paperwork, and knew I had to do something. Can't find an email address for the business, so this review will have to do. Anyway, I'd recommend this company to anyone who needs help. Thanks for all your help. And to this kids parents, you've got a fine young man there! M. L. Turk
Today, Memorial Day of all days, as we were heading home with our two small children to get to our 8 week old our tire blew. We waited for two hours and not one person stopped. We had given up until a state highway patrol officer called for a tow truck. A man named Dana, was our saving grace! We told him we had $40 to our name and it was for gas to get home and as he lifted our van up he said "we'll work it out". I thought this meant he'd take our $40 after giving us a discount but, I was wrong. He called his boss and said he'd pay for our tow if need be to which his boss said no that he would not charge us and even offered to pay for our new tire. Our tow truck driver drove us to Walmart and the boss bought us a new tire to get home. No other towing company would ever do this!! So thank you Burton's towing for saving us today and being such amazing men!! You are more than appreciated! ❤️
We were on vacation traveling through Kentucky when our vehicle began having electrical issues. We called for a tow truck. Wade from Jones Auto and Towing drove us and our vehicle to a service station. He waited while we spoke with mechanics. Once it was determined that we would need a more specific service shop he delivered our vehicle to the dealership that was over an hour drive away. He went above and beyond and we are very grateful. He even drove us to our car rental location and was so pleasant about the whole situation. Truly a great and nice man and company to work with.
I have had nothing but excellent experiences with this company. Patrick goes far above and beyond the call of duty - not simply someone who tows your vehicle from points A to B, rather someone who takes a keen interest in helping solve the problem that rendered your vehicle immobile - going so far as to follow up the next day with a possible solution. I ask you, can you ask for more than that?
Many thanks to Burton's Towing. Michael was awesome. He took care of us fast and safely! Our car got a flat on an incline; it fell off the jack that came with the vehicle twice. We were stuck. Michael showed up with a 3-ton jack and stand that got us going in no time. Burton's is a class act.
They got to my location in less than 20 minutes and dropped me off at my home after bringing the car to the shop. A very professional and courteous company.
To all who view we are under new management and will be there to help any one and everybody who needs the help sorry to those who got a bad experience
My son was broke down while traveling and this company took good care of him promtply and after hours. Thank You
The guy was friendly and helpful. He offered many great suggestions in the time of need. Thanx for the help!