Bowling Green Refrigeration

I have read bad reviews and the company must have read them and put forth an action plan. After having issues with another airservice company, my husband contacted them. The next day a tech showed up on time and was extremely polite and very knowledgeable. I wanted a second opinion especially after noticing that the first tech didn't do his job. (Asked for spring maintenance & filter change, looked at the unit and it was obvious that it hadn't been cleaned because the debris from the fall was still in the unit and he was to order a filter. After multiple calls over the next month, still no filter and my unit suddenly stopped working and after emailing the owner, he sent the same tech out and he said that the motor was not working meaning big $$$$ for the unit. The tech had previously put in a temporary filter in it and yet a month passed and no replacement and no returning of my calls, hence needing another opinion)
The second opinion was the same which was bad news BUT Brad took the EXTRA time and found that the motor was still under warranty saving us over $500.00. So far I'm extremely pleased and it supposed to be installed tomorrow.