What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
866 Broadway AveBowling Green, KY 42101
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Awesome experience with everyone. I had a blowout while hunting and needed a tire changed on my Polaris ranger. Had called 3 different people who said they couldn’t do it or had to drop it off and come back later. I had people still in the woods! I called B and B and asked if they could handle it and told them I was in hurry. I was told their guys go to lunch at 12 but if I could get there before hand they’d take care of me. I was there at 11:30, pulled the ranger off the changed the tire for me with the new one that I already had within 15 minutes. I asked how much I owed and was told “nothinga at all, good luck in the woods”. Everyone was extremely polite and friendly. Talked with most the service guys about hunting. Being from Georgia, you get use to some rude people around the Atlanta area so, this was a nice change. Over all, it was a great experience and would recommend them to anyone simply on the hospitality of the staff.
Bad,bad service, con artist, can't even trouble shoot a simple eng light. Duma a a fucking rock!!!!!!
First of all the receptionist at the front desk is so rude she's almost impossible to communicate with.... this holds true to most of the staff as well. They put the wrong size tire on my car at 511 dollars. After a couple of rotations the people at NTB asked me why I would put smaller tires on my vehicle..... I didn't ask them to. I got a second opinion at the dealership who said that I was looking at buying new tires already citing the tread depth, and the speedometer was wrong as well. To make a long story short Buddy the owner offered to "WORK WITH ME ON BUYING NEW TIRES FROM THEM." I wouldn't give these guys a nickle more after the treatment I have received from this bunch. Steer clear, these guys are overcommitted, obviously lacking in knowledge of their product, and the customer service is abhorable. If you like buying 2 sets of tires in 1 year this is your place
More than disappointed. I wouldn't let them work on my daughter's Barbie jeep. I needed an ignition replaced on my car. Not only is the outside damaged, my dash lights won't turn off, my windshield wipers don't work, and my trunk pops open at will. Electrical problems increase daily! MY CAR IS RUINED! Then, surprise, surprise, I can't reach him on the phone.
Went to go in for a brake job and found out I had a wheel stud that was stripped out. Had to been Midas.... Well the guys only charged for the stud and not the labor. I still gave a tip anyway;) Love the Lugget!
They've been a veteran owned business for years. They have have the cheapest overall rates in town, they've been fixing my cars since 2012. The time they work is the time they charge- no hidden fees. I've always been back on the road the same day, and they completely stand behind their work. Honest, hardworking, professionals.
I would leave negative five stars if I could.I couldn't start my car and called my auto insurance for a towing service. I asked my car to be towed to B&B Tires because I liked the shop and wanted to give the work order to them. Let's be frank and I didn't have to specify the repair service provider because there are too many. The only reason I chose B&B Tires was because I heard they were good people. They were always my first choice and I have been letting them do the vehicle repair for the past few years until today.They replaced the battery and called me to pick it up. I was glad that they diagnosed the issue and fixed it for me once more. After I picked it up and drove on my home I felt the car behaved a little bit strange. I went back to them and addressed my concerns: it could be something to do with the transmission or engine. Who knows. Instead of doing a further inspection they wanted to make me feel I was blackmailing them. "All we did was changing the battery," a white hair senior said.Well, B&B Tires, I didn't mean you damaged my car during the repair though. You should've handled it more professionally and let the car speak for itself. All I asked for was a further inspection and guess what more corresponding work orders you would earn.They duplicated the issue eventually after a few test drives but that was a bad customer experience. They made me feel I failed on blackmailing them. So let other repair service providers enjoy more work orders. No more B&B Tires starting from me, my family and friends.
I had my 2001 Volvo S80 engine replaced at Plum Springs garage years ago and it runs great. I value their service and reputation as being the best foreign vehicle repair shop in the Bowling Green area!
I took my Lexus LS 430 in to have 2 tires mounted and balanced. I didn't know my tire size and went out to look. When I came back in one of the guys behind the counter went off about how he told me they don't change low profile tires and that he told my mine were low profile.I told him I wasn't there to argue with him and walked out.He seemed more interested in winning a non-existent argument than providing me service.
Been getting my 2005 Audi A4 fixed here for 4 years now. Price has always been reasonable and there are no surprises. They are conscientious about my wallet and maximizing the value of what gets done. I like that. Was very sorry to hear of Bob's passing but it was Jerry who was doing the work anyway. This is the only place from Nashville to Louisville that you can trust with a Euro car.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.