I don't know what these other parents are talking about... my children have had nothing but great experiences here. They took my son in for the summer when it was extremely difficult finding summer care elsewhere. My daughter is full time, and about to move into kindergarten. My wife and I are afraid to move her out because she is learning so much (she knows almost every single president by first name, middle initial, and last name-- I don't know if you've ever heard a little child say John Quincy Adams or James K. Polk, but it is adorable)I trust that my children are fully taken care of every morning when we drop them off. The one downside is that it is costly for two children per week, but that is to be expected in this area, especially for the care received.
Heard great things but new management took over a couple months before we started. I had concerns and the Director told me to write them down and turn them in and she would look over them and set up a meeting with me to discuss. She never set up the meeting and things got worse. I finally told her how I felt and they asked us to leave. My daughter came home with black dirt all over her every day, they made them sit in the bucket seat table for over an hour in the afternoon with no toys so they could clean, she was not wiped properly when her diaper was changed and she got very raw, she was supposed to be moved to the next level class once she turned 1 but when we left she was 15 months and had not been moved but they claimed the two classes were the same and I know they were not so they were holding her back. Now that we left they all of a sudden had 3 openings in that class because all of the babies she was in class with got moved up. So many other complaints about this place. According to the Director, neither herself or the owners felt that it was necessary to sit down with me to discuss my concerns as a parent. The building literally smells like the humane society. Please do not take your child here.
Love love love the staff and the owners!! They all care genuinely about each child. Smart Start Is a blessing:)
Horrible! My daughter hated it there, and they don't abide by state regulations!
A complete rip off!! They are only concerned about making money. Child care is not as it was presented when we came for a tour. Even though I paid my weekly child care fee I was informed that they couldn't not accommodate my work schedule because it was NOT a set schedule. The days I work were different from week to week and they are not able to care for my children because of that. Unacceptable in my opinion!
This is one of the best schools I have ever had the pleasure of working at. The Director is wonderful and is willing to work hard and do whatever she ask of the employees. The staff are very professional and have a passion for working with children. The infant room teacher is one of the best teachers I have had the opportunity to work with. She is really amazing at what she does and really works and interacts with the little ones. If I was still living in Bowling Green, I would still be working there. I recommend them to anyone who is looking for quality child care in Bowling Green, Ky.