What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
111 Maple StMorgantown, KY 42261
I got my car radiator fixed at Maaco Collision Repair & Auto Painting and I have to say the service was great and the price was right. The turn arou…
866 Broadway AveBowling Green, KY 42101
Click to Schedule Your Appointment Now!Schedule Appointment
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
2508 Scottsville Rd Ste 106Bowling Green, KY 42104
Make An Appointment Today!Schedule Appointment
DON'T USE! Can't speak to the local business (even using the local number transfers you to a national office). Can't drop the vehicle off except a…
5270 Scottsville RdBowling Green, KY 42104
I had an Upstream o2 sensor causing me to have a check engine light come on. I work at a car dealership and I had my service tech run diagnostics o…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
My wife and I were on the Natcher Parkway headed to Sevierville TN on a Sunday morning when our wipers quit in a driving rain storm. Fortunately we were at an exit and was able to pull off. We weren't sure where we were at but the lady at AAA patiently was able to find us. Carl at Jones towing couldn't have been any nicer. Even though he wasn't required to and it was Sunday we followed him to an Autozone where he knew someone and worked 3 hours to at least get the driver side wipers working. He not only saved our vacation he showed us that there are still good caring people and companies in the world. Thank you Carl, Jones Towing and AAA. We won't forget you.
Awesome experience with everyone. I had a blowout while hunting and needed a tire changed on my Polaris ranger. Had called 3 different people who said they couldn’t do it or had to drop it off and come back later. I had people still in the woods! I called B and B and asked if they could handle it and told them I was in hurry. I was told their guys go to lunch at 12 but if I could get there before hand they’d take care of me. I was there at 11:30, pulled the ranger off the changed the tire for me with the new one that I already had within 15 minutes. I asked how much I owed and was told “nothinga at all, good luck in the woods”. Everyone was extremely polite and friendly. Talked with most the service guys about hunting. Being from Georgia, you get use to some rude people around the Atlanta area so, this was a nice change. Over all, it was a great experience and would recommend them to anyone simply on the hospitality of the staff.
I want to personally thank Michael. For all the help he has done. For my Daughter Cody and her Boyfriend Leo. They traveled to Tennessee to visit family and friends. On there way back home there car broke down. They contacted Michael Burtons Towing Service. Michael and his Towing Company not only came and picked there car up. We needed a place to store it for the night until part came in. They stored it for the night. Also took it to the shop for us to have repaired the following day. I highly want to recommend Burtons Towing to anyone that needs assistance with having there vehicle towed. There are Bad people in this world. Then there are good people. Then there is Great caring people and that would be BURTON's TOWING IN BOWLINGGREEN KENTUCKY. THANKS Scott
Bad,bad service, con artist, can't even trouble shoot a simple eng light. Duma a a fucking rock!!!!!!
First of all the receptionist at the front desk is so rude she's almost impossible to communicate with.... this holds true to most of the staff as well. They put the wrong size tire on my car at 511 dollars. After a couple of rotations the people at NTB asked me why I would put smaller tires on my vehicle..... I didn't ask them to. I got a second opinion at the dealership who said that I was looking at buying new tires already citing the tread depth, and the speedometer was wrong as well. To make a long story short Buddy the owner offered to "WORK WITH ME ON BUYING NEW TIRES FROM THEM." I wouldn't give these guys a nickle more after the treatment I have received from this bunch. Steer clear, these guys are overcommitted, obviously lacking in knowledge of their product, and the customer service is abhorable. If you like buying 2 sets of tires in 1 year this is your place
Many thanks to Burton's Towing. Michael was awesome. He took care of us fast and safely! Our car got a flat on an incline; it fell off the jack that came with the vehicle twice. We were stuck. Michael showed up with a 3-ton jack and stand that got us going in no time. Burton's is a class act.
Today, Memorial Day of all days, as we were heading home with our two small children to get to our 8 week old our tire blew. We waited for two hours and not one person stopped. We had given up until a state highway patrol officer called for a tow truck. A man named Dana, was our saving grace! We told him we had $40 to our name and it was for gas to get home and as he lifted our van up he said "we'll work it out". I thought this meant he'd take our $40 after giving us a discount but, I was wrong. He called his boss and said he'd pay for our tow if need be to which his boss said no that he would not charge us and even offered to pay for our new tire. Our tow truck driver drove us to Walmart and the boss bought us a new tire to get home. No other towing company would ever do this!! So thank you Burton's towing for saving us today and being such amazing men!! You are more than appreciated! ❤️
More than disappointed. I wouldn't let them work on my daughter's Barbie jeep. I needed an ignition replaced on my car. Not only is the outside damaged, my dash lights won't turn off, my windshield wipers don't work, and my trunk pops open at will. Electrical problems increase daily! MY CAR IS RUINED! Then, surprise, surprise, I can't reach him on the phone.
While driving south on I-65 to reunite with family over the Christmas holidays, my 1990 Cadillac broke down. My auto club contacted Payne's A-1 Towing. They were extremely busy but their driver Patrick felt sorry for me. It was almost 5 pm -- too late in the afternoon to find a mechanic willing to look at my car at that moment. So Patrick checked under the hood. He immediately saw that my alternator had frozen up, snapping a belt. Then he not only recommended a good hotel, he towed me there and stopped at an auto parts store along the way to pick up a rebuilt alternator and a new belt so that I could hit the ground running the next day.The following morning Patrick arrived at my hotel a little late. Given everything else he'd done for me, I was not about to complain. Even though I'd started calling around at 8 am, I hadn't been able to find a mechanic who could replace the alternator that day. Patrick called in a favor and found me a guy who did the job for $50, roughly a third of what other mechanics had quoted me. Then he towed me over to the guy's private garage and stuck around until he arrived.I got the impression that Payne's was extremely busy, so it's possible that they might not always be prompt. But they got me back on the road ASAP, and probably saved me several hundred dollars in the bargain. I can't thank Payne's A-1 Towing enough.
They will try to fraudulently collect on a bill that has never had a late or missed payment. Even a month after the bill is paid in full they will still send you scam notices trying to get more money out of you.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.