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Business Description
Operational for more than 30 years, Three Brothers Italian Restaurants is a chain of more than 15 casual dining restaurants in Maryland. The restaurant offers a full selection of Italian-American food items. It offers a variety of appetizers, wraps, salads, pizzas, steaks, desserts and pasta dishes. Three Brothers Italian Restaurants also offers catering services for business meetings and home parties. Its appetizers include french fries, onion rings, chicken wings and garlic bread. The restaurant s specialties include Italian Boat, Deli Dough, Chicken Guido, Vegetarian Boat and spinach calzone. The restaurant also features a children s special menu. Three Brothers Italian Restaurants has a location in Bowie, Md.
Hours

Regular Hours

Extra Phones

Phone: (301) 860-1990

Payment method
all major credit cards, amex, discover, master card, visa
Price Range
$$
Location
Bowie Town Ctr
AKA

Three Brothers Caterers

Three Brothers Italian Rstrnt

Three Brothers Italian Restrnt

Categories
Italian Restaurants, Pizza, Caterers, Mediterranean Restaurants, Restaurants
Other Information

Parking: Lot, Private

Wi-Fi: No

Bike Parking: Yes

Attire: Casual

Wheelchair Accessible: Yes

Cuisines: Mediterranean, Caterers, Italian, European, Continental, Pizza

Alcohol: No

Takes Reservations: No

Outdoor Seating: No

Price Range : Average

Drive Through: No

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Reviews

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06/02/2013

Overall

Unacceptable Lack of Customer Service - Three Brothers Bowie. There will be a cashier at every register for a total of three cashiers, two taking carry-out order calls with only one of the cashier's taking customer orders in the restaurant, and as soon as that one cashier finishes taking the order of an actual customer in the store, with patrons waiting to be rung-up, that one cashier picks up the phone to take a carry-out order -- so all three cashiers were on the phone taking carry-out orders while patrons in the restaurant waited for an available cashier. I just blurted out, "Could someone ring me up please?" They all ignored me until I asked to speak to the manager; one of the cashiers mentioned to a man behind them in the food prep area that a customer wanted to speak to the manager, but the man didn't even lift his head. I left without placing an order. I called the manager later in the evening and told him what happened -- the manager told me that the person on the phone could have been on hold for a while -- so I suggested that he should always have one of those three cashiers ring-up the waiting patrons in the restaurant before they pick-up the phone for carry-out orders, he said, "I'm sorry if we're so busy,"-- talk about missing the point! I again suggested that one of the three cashiers should be designated to ring-up the patrons actually in the establishment, and the manager again would not ensure me that this would not happen again; in fact, he left me with the impression that this is their policy, taking carry-out order calls is more of a priority for Three Brothers than taking the orders of the patrons of the restaurant, and this practice was fine with him. The manager of this Three Brothers in Bowie does no value his patrons of his restaurant and has a tainted view of what actual customer service is to patrons of Three Brothers. Place a carry-out order, they'll value serving carry-out orders more than patrons of the restaurant. And if you ever have an issue with this restaurant, good luck if expect some kind of customer service.

02/12/2012

Overall
the best pizza in Bowie

simply the best pizza in Bowie in a comfortable, local environment. We're always running into friends when we eat in the restaurant and the prices are good. Beats delivery pizza hands down.

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