The two maintenance technicians who provided the yearly check up on my microwave, stove, dishwasher, washer and dryer were excellent. They were cordial; thoroughly check out my appliances; identified potential problems; gave helpful advice on proper use the appliances; and advised me of other Sears programs that were of interest to me. I'm happy they got my assignment.
Part arrived by FedEx ahead of the repair date. Sears technician arrived as scheduled. Repair took 15 minutes. Dryer operating perfectly. Technician was courteous, professional, and knowledgeable.
The technician was right on schedule, he looked for the problem and detected it right away. Found the necessary part, fix it and it was good to go He know what he was doing Thank you.
We are very pleased with the service received. The repair man had excellent customer service skills, was professional, caring and determined to resolve to our satisfaction.
Got my stove back in working order in 20 minutes! Sears sent the right part before hand so all the gentleman had to do was fix the hinge on my stove. Good job!
The salesmen knew what the problem was and was in/out my house within a hour. I would recommend sears agin to my family.
The technician was very, capable, friendly and informative. He is welcome back here any time. Nice job!