(( in business of piracy , larceny and grand theft in the first degree ,,, total extortionists ))this place is an absolute highway robbery , girl inside said will cost about $50 to have my vehicle tested with a hand held diagnostic device to determine repair needed due to having service engine light on , i was fine with that even knowing that auto zone does that service for free but i was in was in a rush to go to work with my work truck . 10 minutes later after connecting hand held device the cocky shop service manager told me to go inside to the desk the lady will give me an estimate , so i courteously waited my turn then she printed out my estimate reading a bottom line total of $476.30 , i inquired about the details listed in this illegitimate estimate , i was told that the part that would've cost me less than $50.00 from any part store was reflecting a total of $230.94 on their estimate and labor with diagnostic $199.43 wow .. talking about piracy , larceny and grand theft in the first degree , i can understand auto shops have to make a legitimate mark-up on parts that i can very understandably live with if it was in the range of 30-40% , but charging a mark-up on parts alone of almost 450% also understand charges as hazmat and overhead and taxes ,,, but what this shop wants to charge, my friends is really the climax of piracy . nonetheless i myself went out disconnected the part that was causing light to come on with my own tools , and told the staff that i will be back for the repairs because i am in a rush and was happily trying to pay the $50.00 that i was told in the beginning for check up , when the lifeless manager came after me to embezzle $107.00 for the 10 minutes of diagnostic cost that I was initially told will cost $50.00 . i still paid this illegitimate and unjustified amount that they asked for but vowed to write a sacred review for all honest people to read so they will not be deceived by this extortionist embezzling business .this establishment my friends is an example of a sad reality of this vicious gouging local business , i will be willing to come back and pay them more money if only money can wake up consciousness .
I visit ofter to gas up and the employees are friendly and helpful. The gas prices are very reasonable.
Very disappointing. I had a problem with the car wash. I went inside and there were two woman working. One was older and spoke at length to the younger one who was actually trying to help me. Problem was she wasn't speaking English. I began to feel very uncomfortable when she started raising her voice looking at me. Then she turned to me and made a snide comment in English. Really? Was it really necessary to be so rude? So I'm out $10 for a carwash I didn't get but I know where I won't buy gas or a carwash ever again. There are too many nice people to do business with in Bowie to patronize such nasty people.
I have gone to this station on several occasions with 2 or 3 different vehicles. Each time I was informed of the wait time (work usually finished prior to time specified) which did not go over when expected. The mechanics are quick professionals....does the job right the 1st time. I would highly recommend this service station to family and friends.