Just an awful experience from the moment I walked through the door!!I had made appmt online, when I arrived 5mins before my appmt time I was told my the owner Vana very rudely and impatiently that I didn't have an appmt! I showed her the text I had been sent asking me to confirm my appmt, no apologies from her she just waved me a seat and told me to sit down! Made me feel VERY awkward!!I had read reviews online for the acrylic dipped nails and based my decision to book with Vana on the fact that she had better reviews and I was going away on vacation and obviously wanted them to look good and last for the duration of the 2 weeks I would be away!She hardly spoke to me the whole time, however she was engaging and pleasant with 'regulars'!It was obvious she was rushing my nails and it transpired that the reason was because there was a group booked in for pedicures/manicures so she wanted to give her full attention to them as the organizer was a 'regular'!!I went up to the front desk to pay, I had NO idea how much I was being charged on my debit card, but it became obvious that I paid for my daughters pedicure without even being asked if I wanted to pay for it, it was just assumed I would because we arrived together and she wasn't finished yet!! SO RUDE!!I was SO disappointed with my nails, they were lumpy and an awful wonky shape... not at all what I expected from a technician that has plenty of experience!! I took pictures of them while I was on my journey home.... I could have cried!! I would not recommend this place... other positive reviews are probably made by 'regulars' who get the attention that EVERYONE should get!!!
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I have gotten lots of compliments from people about my new look and its all thanks to Andre and his staff. The Micro Scalp Clinic has changed my lif…
Treasured Hands is a great business that pushes the envelope cutting edge tools and technology without compromising quality work.
MY FAVORITE PLACE TO GET MY EYES BROWS WAXED!Customer Service and communication can definitely be improved.
Jenna has an absolute gift!! She is amazing, knowledgeable and patient she has never allowed me to leave without being 100% satisfied with my hair every single time!! Absolutely recommend anyone looking for a great haircut!
HAIR DAMAGE...BE AWARE!!!I saw Yasmeen Osman (sometimes goes by Yaz/ Jasmin) for a hair color after a Gilt City voucher. She gave me an attitude because I refused the baylage then told me that she would have to do some low lights along with the highlights in the rest of my hair to blend in the color. I thought she would just do a couple of low lights here and there.After coloring, she did A LOT of low lights so my hair became so much darker with very light highlights (90s highlights) and there were some strange brown strands and the highlights were not even. It was also very streaky and blotchy and was totally unflattering.She finally offered to correct it by adding a couple more highlights to brighten the color a little bit. After coloring it, I noticed that strands of my hair were almost gray and were breaking and falling off. Obviously, she colored some of the strands that were previously highlighted so I asked her to stop drying it and I asked to talk to the manager.
The worst place I've ever been to I spent three hours for my hair to have orange roots like someone sprayed sun in in them. The staff was rude and I was in tears leaving and not one staff member asked me if they could help me when I clearly wasn't happy. I could have my 4 year old niece do a better job and not take 3 hours have a bad attitude and overall un professional atmosphere. Unless you are over 50 and want to look like a clown I would go to other salons where the staff aren't off putting and extremely rude
This place sucks! Do not go there EVER!!!!! Their customer service is horrible and they discriminate!
Amazing! Absolutely incredibly results. Saliba is an excellent stylist. Unique, fun and professional. Very nice atmosphere. I stumbled upon Highlight Salon via Groupon while looking at salon reviews online. I have wanted to get a Keratin treatment done for a couple years now, but never have because of the cost and trust of the stylist. I started looking online and reading reviews (I heard horror stories from Groupon so I did my research). Saliba had great responses and the price on Groupon was such a steal, I decided to give it a shot. I am half mexican and my hair is insanely dry, rough, frizzy, long, and absolutely completely unmanageable. I did not think anyone or any treatment could tame it. I used to wear my hair in a side braid or bun for probably 10 years. My hair was transformed into smooth, frizz-free, SOFT, touchable hair. I am estatic and so grateful. He made me feel BEAUTIFUL! Will definitely be back.
Jonathan Demar is a fabulous colorist! I always leave the salon looking beautiful and feeling refreshed. The results are consistently excellent. He works quickly and efficiently and is always on time! Jonathan is very professional but upbeat and fun. It's truly a pleasure to spend a couple of hours with him. I often get compliments on his work.
Everyone that works here is super kind! They are all about service! I've followed Saliba all over Boston just to get my haircut by him!! I always leave happy and looking my best. I would definitely recommended this place. (They are even letting me use a charger to charge my phone while I drink some tea :))