Toscana European Day Spa
231 Newbury St, Boston, MA 02116
Toscana Day Spa and Salon
Toscana Europea Day Spa
Toscana European Salon and Day Spa
Bike Parking: Yes
Wheelchair Accessible: No
Price Range : Average
By Appointment Only: No
11/13/2010Provided by Citysearch -
I visited Toscana with a friend to celebrate our birthdays in mid-November and we would not return again. They seemed very disorganized, as though we were walk-in customers that they weren't expecting, even though we both had appointments for facials, manicures and pedicures. They stood around for awhile discussing who was going to do each service for us while we sat there and listened to them and their confusing conversation. They finally took my friend for a facial while I sat there for 45 minutes waiting for the only manicurist they had that day to finish with another customer.
Unbelievable, while I sat there, one of the women that works there sat down on a stool and waxed her arms in front of me and another customer. She then walked over and put her hands down in the sample jars of moisturizing creme and rubbed it all over her arms and hands, never bothering to wash her hands before dipping into the jars. It was very gross to watch and unsanitary to say the least. She then proceeded to make herself a cup of tea, drink it, wash the cup in the bathroom sink, dry it with the towel she had used for the waxing and put the cup back out on the ccounter for customers to use. It was just disgusting. the spa area was dirty and unorganized with boxes sitting around on the floor and dirty towels in the pedicure sinks.
To top it off, the credit card machine was broken so after being there for 3.5 hours, we had to scramble to find a cash machine to pay them. While the spa services provided were acceptable, our overall impression is that the place is poorly run, unsanitary and not veer client-centric. Don't waste your money or time at this spa.
10/19/2010Provided by Citysearch -
i went to this european place i heard is the best but when i went there i was talking to the recepsionist she said sh s the owner anyway she get no customer service when she was talking to a customer she took me for a facial it was the worse facial i never had to be onest i don t thing she know what she was doing and she keep sayin sh s been doing it for a long time i get out the some way i come in i didn t feel anything done to my face and she keeps talking in her cell phone when she was doing my facial first of all that s inprofessionel for a european spa i get charge to much money for a bad service in advice from me don t go there if u care about ur face u probably get some kind of desease
02/21/2009Provided by Citysearch -
I stopped by Toscana last week for a wax and pedicure. The place is clean, tranquil and European-looking. I had an extremely through pedicure done by Christine. She also did a great job cleaning up my eyebrows. Front desk staff was friendly and accommodating.
02/19/2009Provided by Citysearch -
I went to Toscana for the first time based on a friend's recommendation. I absolutely loved it. I had a wax done by Christine. She did a great job and was very attentive. She did a full check over before moving on to the next area to make sure no strays were left behind. In addition to my usual wax areas, I also got my eyebrows done. Christine is a wizard at perfectly shaping eyebrows. She is also very pleasant and friendly, that I sometimes forget that I am there being waxed. I highly recommend stopping by and checking it out for yourselves. The place is so gorgeous. It has very beautiful decor, and the ambiance is spectacular.
01/27/2009Provided by Citysearch -
I have tried several salons in the area but none of them comparable to Toscana (recommended by my friend). This place was warm and relaxing. I have also found that most upscale salons can be very snobby, but the owner and staff at Toscana were total sweethearts. I really felt welcome here. I got a pedicure and manicure done by Christina. She did an amazing job. She took her time to give me the best massage and the the paraffin wax treatment. I really enjoyed it. I also have Christina waxed my eyebrows and they came out fabulous. I already made another appointment for my next visit to see Christina again. I have never written a review, but I really really love this place so I thought I had to share.
01/05/2009Provided by Citysearch -
I found Doina by reading these reviews. I was looking for a good eyebrow waxer and facial provider. Having visited numerous ""name"" salons on Newbury St. and in Boston, I found Doina provided the best facial I'd ever had! When she recommended I might benefit from Eminence products, I had faith she was trying to help my skin not just sell me something for the sake of selling. They are organic and I love how the products work and feel. I highly recommend Doina at Toscana.
My boyfriend got me a gift certificate to Toscana for a facial with Doina after we came back from our vacation. I have to admit I did burn my face a little in Hawaii and I needed a calming treatment to even out my skin tone. Doina used this amazing Sothys facial and I walked away with totally even, flawless beautiful skin. She even gave me samples to take home and recommended what products I need without any sort of pressure to buy anything. I am so thrilled about Toscana and I loved meeting Doina. She is truly an expert in her field. I booked another one in 3 weeks!!
After years of razoring and dry cutting my hair it was looking like burned hay at the ends.
I booked and appt with Troy at Toscana to get a trim and highlights. He cut it wet and shaped it dry and gave me warm caramel highlights to complement my dark hair. I also got a deep conditioning treatment by this french organic company called Rene Furterer. He actually listened and left my hair long and after it was said and done, it was so incredibly soft and full and most importantly healthy. I love my haircut so much. I'm only going back to Troy from now on. My hair has never looked better
07/19/2008Provided by Citysearch -
I was visiting family from NJ for 2 weeks and needed to relax, after searching a few reviews I picked Toscana. I received an 1 hour massage that I needed so bad. I absolutely loved it and didn't want it to end, Kate was amazing. Even my husband came the next day to get a massage as well. When he went for his massage I didn't want to sit and wait so I got a facial by Doina who is terrific, she is friendly and very helpful. A few days later I went back to get my hair cut and highlighted by Troi and he is he best stylist I have ever met. Everyone has complimented my hair since.
Doina gave me an organic facial and I bought all these products that I can't find now that I'm home. She promised to ship me anything I needed once I'm out of them and has been true to her word. No shipping and she's thrown in so many free goodies for me to try. I look forward to visiting family and Toscana again!
07/05/2008Provided by Citysearch -
I had Doina for my first professional wax. I was scared it would be painful, but it was definitely manageable. Doina made me feel relaxed and did a great job. Believe it or not it was a good experience. I am going back next month for a Brazilian and I am not at all worried about it. Great place. Nice, clean, comfortable, professional. Definitely recommend.
06/28/2008Provided by Citysearch -
I have been going to Doina for about a year now (sometimes RI, sometimes Boston) for facials and they are always wonderful. Regardless of the location, I am always left a feeling of high quality service. Also, I have very sensitive skin and her products are always top notch and I've never had a reaction. My skin glows and feels nourished. Doina is extremely attentive, friendly and professional... and never even got close to pushing any products. The next day at work I always receive 3 compliments on how radiant my skin looked... thank you, Doina!!
06/09/2008Provided by Citysearch -
I'm sorry your regular technician was not there that day, as she had to leave early; beyond normal control. I think you were more upset at the confusion of having someone new. I balanced out your eyebrows, which looked wonderful, as they opened up your beautiful, young face.
05/30/2008Provided by Citysearch -
I can't tell you how disappointed I am. I saw Doina the owner because the woman who was supposed to do my eyebrows had to leave. The first thing Doina said to me was ""I don't like to take a lot off"". Perfect. I have dark eyebrows and prefer to keep them full. We talked about how I just wanted a cleanup, and agreed to wax the bottom, top, and do some trimming. When she was done, I was horrified. Not only were my eyebrows pencil thin, but they were obviously uneven. To add insult to injury she didn't even touch the tops of my brows so there are still a lot of stray hairs. It seemed like she messed up and then gave up. Normally if I have bad service I just say thank you and never go back-- but I was literally so floored that she didn't do what I asked, what we had talked about, that I complained. After much arguing and ""Give it two days you will like it"", I was offered a free service next time, with Melissa ( my regular person who was booked that day,the one who knows what she is doing). Sorry, I won't be back. Doina is the owner. Now, I know a bad eyebrow job doesn't last forever and I will be fine. I guess the thing that gets me is we communicated what was supposed to be done, and agreed on it. When I asked her why she didn't do what we talked about, she said she had 40 years in the business and thought I would look better this way. Doina, you said my friends would like the new look; they said they prefer the way I had them. I'm not an eyebrow waxing/threading virgin; I know what the proper shape is and have never had problems before because I communicate what I want. I just wish you, Doina, had listened. The offer for free service is good business, but better business is listening to the customer, and if you want to do something different-- tell them!
It seems people like Doina for facials...well, stick to that and leave the waxing to someone who knows what they are doing...or, invest in a good eyebrow pencil.
04/26/2008Provided by Citysearch -
Toscana is beautiful, elegant and incredibly relaxing. The staff is magnificent and helpful, and the aroma in the air just blissful as you walk downstairs where the treatments massages take place. The Sothys hydrating treatment left my skin looking refreshed and ready for summer. What makes me want to come back is the no pressure to purchase products but rather the advice and scientific background to skin care you get from Doina. I did buy my favorite product and got samples of the rest and booked two more facials. This is my new favorite SPA!!!
04/09/2008Provided by Citysearch -
I scheduled a Sothys body treatment and Eminence facial with Doina and I am a new woman. A few days before my wedding I went to Toscana and was pampered in a beautiful atmosphere without any of the attitude present at other spas. I had an exfoliating Eminence skin treatment and received some complimentary goodies to take home and continue the regiment. Doina who is the owner and the best estetician I've encountered used to be in the medical profession so she gave me some scientific advice about my skin without pressure to buy anything. I feel like she was genuinely interested in bettering my skin and not just selling me something. Before leaving Raluca gave me a complimentary makeover as they do with all their clients so I can walk out beautiful and go have lunch with my fiancee. I discovered the Bare Minerals that I've heard so much about and have decided to have Toscana do my makeup and updo for my wedding. I am so excited I found this place. I'm going back after the honeymoon and beyond and telling my mom and sisters about this newly opened gem. You will walk out refreshed, relaxed, and most of all with your skin in the best condition of your life.
02/18/2008Provided by Citysearch -
Fantastic facial and unpretentious spa...... I had a facial with Brad--who I can't say enough about! Immediately, you will come to understand that he loves what he does and really cares about skin care and his clients. He knows the products and accurately recommends the most beneficial facial based on individual concerns. I've had tons of facials and often left not really knowing what products were used, what was done or why it was done--you will leave Toscana feeling educated about your skin and it's condition as well knowing how you should treat it moving forward.
Another thing I should mention. Often facials are about the ""steam and cream""--this is so much more. I can't tell you how frustrated I've felt at other spas, when the aestetician turns on the steam and mysteriously leaves the room for 15 minutes. Brad never once left the room during my entire treatment. Relaxing music and amazing foot massage as well!
All in all a great experience--a highly educated and skilled aesthetician and top of the line products--not the average spa lines you see in every other Newbury St. salon. Highly recommend.
01/22/2008Provided by Citysearch -
I had a massage with Jessica, and seriously, it was amazing. I have been told before that my back is hopeless, but I left there feeling brand new. Everyone who works there is so sweet, and the salon itself is nicely decorated and clean and cozy... definitely check out Toscana!
01/17/2008Provided by Citysearch -
I treated my sister after her finals to a haircut at this salon, and their service is exceptional! The atmosphere of this Newbury St gem (it's wedged between the Lucky / Diesel Jeans stores and Economy Hardware - right across from CVS) will have you more relaxed as soon as you step in.
Attentive and professional, the hair stylist made my little sister look more polished and sophisticated than I have ever seen her! I almost could not recognize my bookish, modest sis under that outstanding wispy layered cut. I paid well beyond less what I expected, and peeping at their brochure, saw they their other services are pretty competitively priced as well.
I found out their stylists and estheticians are creme de la creme in the stylin' and profilin' industry - their stylist used to cut Tom Brady's hair, and their esthetician, a perfect gentleman which hails from California, was voted the best in Boston for his skill and care. I was just stepping in the place when a customer who came with his wife raved, ""That was the best facial I have ever gotten"". While looking them up, I also found out that their Cumberland, RI salon was voted the state's best by the Rhode Island Monthly - they should be less bashful and let customers know that. That just makes it even more exciting that they have opened this Boston location as well! I highly recommend it.
01/07/2008Provided by Citysearch -
I have never been treated so well on Newbury Street. I called Toscana Saturday night for a Sunday morning color, cut, mani, pedi, and facial... the works. Upon my arrival I was greeted, given tea and wisked off for my facial with Brad. I can't compare any facial I've ever had to this one, the Crystaline Gemstone facial, it was amazing. Next was my manicure and pedicure. The setting reminded me of a Tuscan garden, beautiful, tranquil, a wonderful pampering experience. Finally color and cut with Bushra. This girl gave me the most beautiful color, and a cut like I haven't had since my last trip to Paris.
I reallized as my morning of beauty was comming to an end, I had been the only client. At check-out I asked how such a unique place wasn't overflowing with people. They were supposed to be closed this day and came in just for me. I left looking, and feeling like a million bucks. I highly recommend Toscana for anyone looking for simply the best!
11/05/2007Provided by Citysearch -
Now I know why Brad is called a literal miracle worker. I have had facials at some of the finest spas in the world, nothing compares to the treatment I received from Brad. The results... glowing and lifted. I am still seeing the difference two weeks later.
My advice to anyone looking to turn back the hands of time and get completely pampered, go see Brad, he is truly amazing!