Write a Review

In mybook® Health Collection (edit)

Added to your health collection.
Removed from mybook!

We took this business out of your health collection.

Sponsored Links
Hours

Regular Hours

Neighborhoods
Columbus, South End
AKA

Sabree, Everett

Categories
Physicians & Surgeons, Ophthalmology, Optometrists, Contact Lenses

Coupons

No deals available. Claim this business to add deals.
Claim this business

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

07/23/2008

Overall
Poor Customer Service

At first this place seemed great but when I questioned the receptionist's error in my contacts order, instead of offering a solution to a simple problem, the receptionist become very defensive and even hung the phone up on me. When I called back she snotty asked "what do you want?" and denied that she had hung up the phone. This attitude prompted me to return my recently purchased contacts to the doctor's office. Upon arrival, I explained to the doctor that I would like my money back for the contacts because of how rudely I was treated by his staff. All he said was "Ok" and refunded my credit card. The whole time the receptionist is walking around the room but would never look me in the eye. Then I left.



Basically, this place lacks decent customer service and by not asking me about the siution demonstrates that the doctor does not care how his patients are treated.

claimed iconBusiness Response03/30/2009

Yes there was an error in the contact lens order,however, when this person came to the office I offered to exchange them. She said no and requested her money back. which I promptly gave her a refund

This listing has been claimed by a business representative.
Sponsored Links
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback