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Emergency Service 24/7 Licensed & Insured

Emergency Service 24/7 Licensed & Insured

Business Description
Whether you’re experiencing a plumbing emergency, or something as simple as a leaky faucet or running toilet, Roto-Rooter can help you get it fixed quickly. Roto-Rooter’s expert plumbers in Lexington are standing by 24/7, and offer honest estimates and a high level of customer service. There’s a reason Roto-Rooter has been the trusted name in plumbing for nearly 80 years.Call one of our friendly and trained customer service representatives—they’ll be happy to schedule your service.
Hours

Regular Hours

Services/Products
Complete plumbing repair, residential plumbing, commercial plumbing, bathroom plumbing solutions, trenchless sewer line repair and replacement, pipe bursting, pipe relining, kitchen plumbing jobs, sink plumbing, toilet repair / replacement, water heaters, sump pumps, faucet replacement, video camera pipe inspections, backflow certification and repairs, 24-hour plumbing service, line and leak detection, garbage disposer repair, water supply line replacement / repair, dishwashers and ice maker water lines. Emergency service is our specialty.
Brands
Roto-Rooter Sugar Digestant, Roto-Rooter Pipe Shield, Roto-Rooter Root Destroyer
Payment method
financing available
Neighborhood
Downtown Boston
Social Links
Categories
Plumbers, Water Heaters, Sewer Cleaners & Repairers, Fire & Water Damage Restoration, Water Damage Restoration, Water Heater Repair, Septic Tank & System Cleaning, Sewer Contractors, Plumbing, Drains & Sewer Consultants, Plumbing-Drain & Sewer Cleaning, Grease Traps, Plumbing Contractors-Commercial & Industrial, Building Contractors-Commercial & Industrial, Water Damage Emergency Service, Heating Contractors & Specialties, Building Contractors
Other Information

Emergency Service: No

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COUPONS & DEALS

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Reviews

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Dianne M.

05/25/2017

Overall
Expertise
Professionalism
Promptness

Service tech was prompt, professional, informative and had multiple options to solving the problem starting with the least costly. Was successful in finding a solution to the problem. Cleaned up after his work. Double and triple checked to ensure everything was working well before leaving. Explained best long term solutions. In a 4 hour window tech arrived 45 minutes from the time I placed call and was done with the job in an hour's time. Could not have had a better experience. Would call this company again.

Richard E.

05/23/2017

Overall
Expertise
Professionalism
Promptness

Top-notch service. They showed up on time, kept after my difficult master drain root problem until it was solved, and did a few other minor drain cleaning jobs around the house. I'm fully satisfied.

Ruilan W.

05/19/2017

Overall
Expertise
Professionalism
Promptness

Bill and Frank did a very good job. They fixed the problem and told me and told me why that happened and how to avoid it.

I would highly recommend Roto-Rooter.

Anubha K.

05/17/2017

Overall
Expertise
Professionalism
Promptness

I had an emergency with clogged drain in my toilet last late evening. I was looking for emergency services and came across Roto-Rooter.....I must tell I will never switch to any one else now except them. The technician Ron was very punctual, professional considerate and very knowledgable. I have kids in the house...he made sure to take off his shoes before walking down the basement and did a very neat and tidy work and cleaned up after the drain was de clogged. Very friendly... asked if I have a coupon to apply. I must say he was awesome....cannot ask for more. He saved the day!!

Jesse B.

05/10/2017

Overall

I just paid a plumber 400 to snake a sinck. This is ridiculous. Avoid roto-rooter unless you have barrels of money ready to blow on simple plumbing tasks.

Sarah A.

12/22/2016

Overall
Professionalism
Promptness

Dubious ripoff. They do not provide price estimates over the phone and because I'd hired them before with a favorable experience, I scheduled a visit. The plumber arrived and told me it would cost $420 to unclog a sink. They claim not to charge more for evening calls yet this is an outrageous price for simple work.

Angela M.

06/16/2016

Overall
Expertise
Professionalism
Promptness

The time frame given was between 12:30-4:00 and Josh showed up about 2:30 so I was happy! He was very thorough in explaining the problem and used easy to understand language in addition to honesty about what it would cost. He said he would do the work today and went out right away to buy a new toilet. He took not very long at all and then apologized that it took so long! The old toilet was out and the old was in in about a half an hour. Josh didn't make a mess, gave a good price and was very professional. I would certainly call him again. Thanks Roto Rooter!

Ryan B.

08/03/2015

Overall

Great place!! My water heater broke one night, and the next day they came out to replace it. Very clean and great tech came out and replaced it in a nice timely matter. Would recommend to anyone!

Amy S.

05/01/2015

Overall

My water heater broke this morning (Friday). Roto Rooter yanked me around all day claiming i was next on the list from 9:30am until they called at 4pm to say they couldn't come until Saturday. Although they claim to have 24 hour emergency service, they don't. If they had just told me at 9:30am that they couldn't come, I would have called someone else and not had to miss a full day of work. They get one star because the first woman i spoke with helped me find the valve to turn the water off.

Jean P.

03/28/2015

Overall

Gilbert saved the day! He was knowledgeable, courteous, and informative. .Gilbert was also very conscientious about his work. I also appreciated the senior citizen discount, every little bit helps. I called at 9:30 and he was here at 12:30. The company stood by their word and called me 30 minutes before arrival. Thank you.

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