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Hours
Mon - Fri 10:00 am - 8:00 pm, Sat 9:00 am - 5:00 pm, Sun 12:00 pm - 5:00 pm
Extra Phones

Fax: (617) 227-6661

Payment method
check, cash, all major credit cards, amex, discover, master card, visa
Neighborhood
Downtown Boston
AKA

Frances Ray Jules Salon

Categories
Nail Salons, Beauty Salons, Skin Care, Barbers, Hair Stylists, Day Spas
Other Information

Price Range : Above Average

Reviews

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ellaw28

03/03/2012

Provided by Citysearch - 
Overall
WHO KNEW....

.::.Okay I'm one of those people who goes out when the weather forecaster says don't..
go outcome mile an hour wind or something wind...
I made to my appointment at FRJS....I no sooner had my coat off.. when the front desk asked..politely..would you like a cup of coffee or..something other than coffee..wow
no line ..no waiting..I said sure..Before i got my coffee she confirmed my appointment with Christine..I mentioned that I was early..before i even finished my coffee..Christine was presenting herself..she asked if i wanted to finish my coffee.while we talked about what I wanted and what she would suggest..great..day is looking good..I want to mention that Portland street has the metered paper sticker you buy and put on your window..I love that....so parking is available..and then there's the T..that's what i took
Christine was very gentle..don't get me wrong..I like a good scrub..but I have neck and shoulder issue..I was very impressed that she knew..I had mentioned it when making my appointment by phone..so when I started to say hey be careful with my neck.....Christine asked me..IF I was okay and did my neck have enough support ..before she started washing my hair..again I'm' thinking..I like this place..is it to good to be true...I forgot to mentioned that I have salt and pepper hair..In the past..when they would see grey hair..they want to color it..I think its to make a buck..by the way..The owner(because i asked) was giving a demonstration to 3 employees...From what I understand..FRJS..recently had a big spread for Platinum Wedding..where the spread was outstanding as Christine pointed to several pictures hanging or leaning around the salon..that's when I noticed..hello I was relaxed and didn't notice till Christine pointed..that the salon had over a dozes awards...I ended up getting a beautiful hair cut..I love it..and my guy loves it..its a little longer than I usually get..but the little bit longer really framed my face..he likes it and I love it..before leaving I made another appointment.for me and my guy..not together..he works near the garden..that's how i found out about FRJS..He would say you need to go there ..I see a lot of pretty girls come out of there..I said that's all you better do is look..LOL...Hey they got facials and foot massage..THATS NEXT...great place ..Good Karma

Cathy Mui

02/11/2012

Provided by Citysearch - 
Overall
RUDE OWNER! Bad customer service

I can't explain how rude the owner was to me. I tried to called to make an appointment but he hang me up. I called and said I brought a a groupon deal and was wondering if i can come in for it today. He ask what it was for, I said it was like wash, cut and Im not sure. He scream at me and said you should of know it and write it down before you called. He was very loud and rude. He said I can;t hear you and hang up. The second time when I called back, I ask if i can speak with a manager because I believe you are very rude to me. He said he was the owner of the store and said he put out a deal on groupon and now you called for trouble. I said I told you I had a groupon deal and you specificly know what I was coming in for then how come you keep yelling and asking me what I was coming in for. He then said I DON'T WANT TO TALK TO YOU! GOODBYE> He hung up on me again.
HOW RUDE CAN HE BE? I am a customer and all he did was yelling and hanging up on me.
BAD CUSTOMER SERVICE

Sheesh

10/30/2010

Provided by Citysearch - 
Overall
Great value, great owners

Owned by Ben and Rich, this salon is not only where I go to get my hair cut, but also who I chose to do the hair and makeup for my wedding. They are always here to help guide you through what you're looking for and what will work for you. There's no need to go to a Newbury St salon and pay over double the price, as this salon could operate and look exactly how it does now and fit right in if it were to move to Newbury St. Very accessible by public transportation and street parking is easy, so long as there's no event at the Garden at the same time.

Sarahlaplant

09/24/2010

Provided by Citysearch - 
Overall
Newbury Street Cheater

I use to spend my hair days on Newbury Street but after getting laid off last fall my budget doesnt really work with the prices there. I happened to stumble upon this place through a living social certificate I bought. Had a haircut and conditioning treatment with Sara, who new you could get a quality service at a non ridiculous price. The manicure was great to. I will probably not go back to Newbury Street, not when I can get the same thing here.

jalvort

09/18/2010

Provided by Citysearch - 
Overall
First salon experience

I'm usually a barber shop kind of guy, use to $15 haircuts. My girlfriend bought me a groupon certificate for a scalp treatment, haircut and manicure (yeah I know what dude gets his nails done) So anyways I didn't want to hurt her feelings so I went. Scalp treatment was awsome, something about a cute girl rubbing my head really isn't such a bad thing. Had my haircut with David, got a good cut with free line ups in the future. The manicure was good to, I will admitt I enjoyed it. Maybe now I'm a salon guy?

Dinalady

09/14/2010

Provided by Citysearch - 
Overall
Great Find ...

Needed a new salon and passed by this place on my way home from work .They were so friendly had a positive experience from beginning to end...My consultation was great Richard asked all the right questions he made it so fun and easy I needed a change and he made it happen . So glad I found this Salon you’re the best Richard!!!!!Love My cut and color!!!!!

karenb904

09/09/2010

Provided by Citysearch - 
Overall
real nice cut and style

i went 2 Richard one of the owners and got a nice cut with a style i could do!!!!!!! I have gone 2 other stylist in the salon for years and i""ll keep going back. The salon just keeps me cooming back for more.

kathleennu11

07/19/2010

Provided by Citysearch - 
Overall
No thanks....

Well if that is true about Kathryn then she is a natural at doing hair. Thanks for the offer but I would not like to see Ben or anyone else. I had to remove my previous review because I can no longer support this business.

jasmine1999

03/14/2010

Provided by Citysearch - 
Overall
Great haircut!

I got a great haircut today, finally...I've been looking for someone who can cut pretty long layers in my hair and have had one bad haircut after another...not so much bad as just not great. I found out that this salon is open on Sundays and read the reviews...

Salon is nice, quiet and relaxing. Everyone there was very friendly. I got my hair cut by Kathryn and she took the time to talk to me about what I wanted and did an excellent job. Next time I'll go back and get partial highlights from her, since I think I read you get a free haircut when you get highlights. AND, since I was a first time client, I got a 30% discount. My haircut was under $35 bucks, with a great blow out to boot.

I'm happy, so I thought I'd let others know about my lucky find...

etcoffey

03/05/2010

Provided by Citysearch - 
Overall
Love this salon!

I've been getting my hair cut and colored here for over a year and I absolutely love it! The salon itself is cute and clean, but doesn't feel overwhelming like some of the salons on Newbury. A friend and I get go to Kathryn and love her, but I have another friend who's seen a couple of people and always had good results. Good price range!

natsfern

12/09/2009

Provided by Citysearch - 
Overall
Great Experience

I am someone who is very fussy when it comes to getting my hair coloured and cut. I've been in Boston for a while now and was in search of a good place to get my hair coloured and I stumbled upon Frances Ray Jules Salon in Boston since it is located so conveniently from North Station.
I got my hair coloured by Kathryn and she cut it too and did a fabulous job of it. She took great care in colouring my hair and advising me on what colours to use as well as the after care and the cut is perfect. I love how my hair looks.
I recommend this salon to anyone and they offer great deals too.

aflignor

10/31/2009

Provided by Citysearch - 
Overall
love it!!!

Frances Ray Jules is a great salon. My first time there, they sat me down for a consultation to figure out the best coloring options for me- no one has ever done that for me before! They are really great and I recommend them to everyone, esp. since they are not super expensive

Meredithbrooke

08/20/2009

Provided by Citysearch - 
Overall
Best salon in Boston!

I love Frances Ray Jules- Kathryn cuts and colors my hair and she's fabulous. I had never colored my hair before and was really nervous, but she does a great job and made me feel totally comfortable. I got so many compliments on my cut and really love this place. The atmosphere is really fun and not at all pretentious like some other salons. I highly recommend this place to anyone! Also they run a lot of promotions, so it really can be affordable if you know when to go!

curlygrl87

06/04/2009

Provided by Citysearch - 
Overall
I got smooth straight hair in two hours!!!

I got the 12 week Bioionic straightening treatment done today with the manager and it was amazing. I walked in looking like I put my curly hair in an electrical socket and in two hours walked out with frizz free straight hair that will last me till the end of the summer and wash out gradually just in case i change my mind, next time im goin for the permanent straightening!!! thank you Jesse !!!

plola08

05/31/2009

Provided by Citysearch - 
Overall
Great place for hair services

Kathryn recently gave me a complete hair makeover and I couldn't be happier. The color and cut are exactly what I wanted. I have had more compliments on this hairstyle than any other style in the past and I have also referred several new clients to Kathryn. In addition to being an excellent hairdresser Kathryn really listens to what I want in regards to my hairstyle which leads to a hairdo that not only makes me look great but feel great as well.

gfharmon

05/15/2009

Provided by Citysearch - 
Overall
Good haricut, good price

All of the stylists at FRJ are attentive and listen to what you want. They don't take liberties you aren't comfortable with and always make sure they are giving you what you want. Jennie is great; very sweet and always listens to the customer. FRJ gives the best haircuts that you can get at a reasonable price in the city.

kubc09

05/12/2009

Provided by Citysearch - 
Overall
Excellent Salon

I have been a client of the salons for almost a year. I always feel so welcome and so comfortable and I leave looking flawless every time. Kathryn has never made me feel like I am just another client. She really pays attention to the things that I tell her and she always remembers them at the next appointment. Kathryn is meticulous, very attentive to my needs and yet very relaxed. From the first time that I met her I was really impressed by how ""in sync"" we were-it was as if she could read my mind during the entire experience-she knew just when to explain what she was doing and when to ask me for my opinion.She has continued to impress me and I am so fortunate that I have an excellent stylist and salon.

ashleymichelle1

04/23/2009

Provided by Citysearch - 
Overall
Great haircut and color by Jennie

The salon is bright and decorated very well. The space is a lot bigger than their previous location. Everyone is friendly and cheerful. I went to Jennie a few times and was very pleased with the results. She actually listens to me..I'm very picky and don't like it when stylists cut my hair too short. When I told her I only wanted a trim or an inch or two, she listened. She also did great blonde base color and foil highlights on me on several occasions.

limeswirll

04/15/2009

Provided by Citysearch - 
Overall
Happy Client

happy with my results color and cut so happy with the stylist he was very helpfull during the consultation he gave me a few ideas that realy helped..I'll be back Ben my hair looks great (my boy friend loves it) best salon .........Thanks

redsoxfan21

03/29/2009

Provided by Citysearch - 
Overall
unprofessional

I urge you not to go to this place. These guys are totally unprofessional. Ben and Rich have no business sense. They are obviously writing their own reviews on here. Every bad review has some comment trying to defend the company....I wonder who that is??These bad reviews are believable and I experienced these instances myself. I was going for a cheap price and I got what I paid for. I would think people would be more professional in Boston. I hope this changes people's minds about going here.

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