Atrocious. My experience with Haus of Realty started out fine, with them responding promptly to an inquiry I made on their site about a rental unit and sending photos on request. However, it soon went downhill fast. I had to follow up with the owner, Dave, several times to try to schedule a viewing. We would agreed on the day of the week, but he would never give me a time. I'd follow up, and he'd push me off to another day. After 5 or so days of phone/email tag, I was gruffly introduced to another agent, Art, who I was told would schedule a showing for me. The day of the showing arrived, and I emailed/called/and texted to get confirmation of the showing. It wasn't until 2 HOURS before the scheduled showing that Art bothered to respond to my email to tell me the unit had been rented. I'm a working professional with a busy schedule and two hours is NOT enough warning to recoup time blocked off for the cancelled showing. While I also understand units rent quickly, I'd like to think I would have had a chance at the unit had they not pushed me off for over a week. I've worked with at least 10 brokers in my apartment search and none have been as deeply unprofessional as Dave and Art. Haus of Realty clearly has no respect or regard for it's clients. Maybe if I was looking to buy a 500k condo they would have given me the time of day. Avoid at all costs, and work with one of the other hundreds of agents and agencies out there.
101 Broad StBoston, MA 02110