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Services/Products
  • Countertops
  • Carpeting
AKA

Robert Ivey Carpet & Floors

Categories
Floor Materials, Rugs, Carpet Installation, Carpet & Rug Dealers

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Reviews

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Emily J.

03/19/2015

Overall

Bad experience. Sales manager is flaky and smarmy. He never called or followed up on the order. The men who installed the flooring did a mediocre job, stole food/drink from our garage, left a mess, and put our old carpet in the dumpster we had rented for our personal use. Removal and haul-away was supposed to be included in the over-inflated price. We had to pay extra to have the dumpster emptied! Going through Lowes/Home Depot would be cheaper for the same mediocre results.

Overall

I called to get an assessment and kept telling me he was going to send it. Never received after 5 days he called and said he didn't want to do the job. Doesn't know how to do email, fax and he had constant excuses.

saanen

01/15/2011

Provided by Citysearch - 
Overall
cruel place

This company was hideously cruel to my mother as my father was on his death bed and even crueler after he died. They say their work is guaranteed, but they did a horrible job on the floor. In fact they ruined it in several places making it much worse than before. My mother did not know what to do. She tried calling them and I came to find her crying because of what they were saying. She was cheated out of thousands of dollars. There excuse was that because there was moisture under house, they would not help. Somehow, humidity caused the floor to buckle and become waves, even though none of her floor in the passed have done this and the house has been there a while. If moisture would be a problem, they should have told her. How could they expect her to know?
I am appalled at how cruel the company was. You do not know how it will effect you until you see somebody you care about so broken up over losing her husband, being cheated out of thousands of dollars, and not having any more money to fix the damage the company caused.

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