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Hours
Mon - Sat 9:00 am - 8:00 pm, Sun 12:00 pm - 6:00 pm
Services/Products
Pet Food
AKA

Critter Company

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Categories
Pet Stores, Pet Supplies & Foods-Wholesale & Manufacturers

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02/04/2012

Overall
I came to this pathetic excuse...

I came to this pathetic excuse for a pet store with my boyfriend in hopes to find a nice range of exotic animals, since we are rather experienced exotic pet owners. Combined the two of us have owned and cared for everything ranging from gerbils to snakes to sugar gliders to scorpions. Overall, the variety of the store was rather decent, but neither of us was able to enjoy our visit due to the fact that none of the animals are receiving proper care or nutrition. They had a particular python that they seemed rather proud of, which was probably around 15-20ft. in length and 1/2 a ft. in width, being kept in cage that was probably 3.5x5x3.5ft in size. Her scales looked like they were coming off (and not as they do during a shed) and her eyes were murky. She honestly looked as if she would die any second... Their other large snakes were living in equal conditions. They had up to 3 large pythons/boas in each 3x3ft cage, cramped with nothing to climb on or room to stretch out, their water was absolutely disgusting with film covering the tops and crickets floating on the surfaces. When my boyfriend confronted one of the employees about this, she quite rudely replied that she had changed their water about 3 days ago and that crickets get in via the cracks in the flooring... Um, beg pardon? First of all, every animal needs fresh water on a daily basis. Secondly, bugs and pests shouldn't even be able to get in there. Almost all of the larger snakes looked as if they had bacteria and/or parasites growing underneath their scales. The cages of the smaller snakes and reptiles were equally filthy with old sheddings still left in the cages, which obviously means they don't regularly clean their cages. Their dogs were all kept in semi-reasonably sized kennels, but with hardly any food and were drinking water out of a dispenser that would typically be used for a rodent. They had fully grown adult rabbits being kept in glass cages only a couple of inches bigger than the rabbits themselves. Probably one of our biggest peeves were the two older sugar gliders that they were keeping in a 2x2x1ft cage, in a bonding pouch rather than a sleeping pouch, had minimal food, and absolutely no water. Our two sugar gliders are kept in about a 4x5x3ft cage with branches and ropes for them to climb on, and are given a special diet specifically designed for sugar gliders. They had quite a variety in spiders, which we were pleased to see, but just as with all of their other animals, they were all living horrifying conditions. One of them was actually missing the majority of the hair on his abdomen, which, for those who don't know, means that he's been pulling it out and throwing it at his handlers in self-defense.



So, to conclude this rant, CritterCo. is an absolutely horrific, badly managed, don't-know-what-the-hell-they're-doing excuse for a pet store. The only nice thing I could possibly have to say about this place is the variety of their animals. Other than that, you might as well go to your local Petco or Petsmart.

02/04/2012

Overall
I am an exotic pet owner. I ha...

I am an exotic pet owner. I have owned snakes, spiders, lizards, sugar gliders, rodents, scorpions, etc. A snake should be kept in an enclosure that at least matches the length of the snake. Critterco had snakes over 8 feet long in 3x3 enclosures. Snakes had nothing to climb on, and they could not even stretch out to their full length. Most of the water bowls for the large snakes were disgusting, had film across the top, and had dead crickets floating in them. Which makes no sense, since snakes don't eat crickets.....And they had a pair of sugar gliders living in a 2x2 enclosure. If it was even that big. My sugar glider pair has an enclosure three times that size, if not larger. The tarantulas were missing large amounts of hair, which means they are being mistreated. They have large puppies kept in small cages with little water dispensers that you use for a rabbit or gerbil. In all the snakes cages, the skin from last time they shed is still in there, which means the bedding is almost never changed. Altogether, I was somewhat interested in the selection, but could not enjoy it because of my disgust at the treatment of the animals. I took several pictures and will be reporting them to the correct authorities.

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