What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
2935 E Texas StBossier City, LA 71111
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
1020 Texas AveShreveport, LA 71101
From Business: When it comes to your Painting and collisions needs, Raney's has you covered. Our experienced and knowledgeable staff strives to provide honest and reliable servi…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I have stopped by for the $19.95 oil change 3 different times and same story I'm sorry we ran out of the oil. Maybe they should figure out a way to store more or take the sign down. Very disappointing !
Hello my name is Mrsnizbi here's my story I was driving on us 49 hab never broken down in my life I'm only 31 years old but my silly little jeep that I love so much just died.so o had called my dad well to have the car towed was over150.00 so my father remimbered a flyer that had Ben put on our house months back.oh by the way it was 9:00 at night and the tow driver couldn't be there for up to two hours. So my f a there decided to call juniors traveling tools. Juniors secretary answered and said she we old have him call us right back. So we were like uh ho. To my s up rise my phone rang within 3 minutes. It was junior. I ev planed the problem to him .I c ouldnt tell him much but that it d ued. Junior told me don't worry to turn on my flashers g e t out of the car because I was in a dark area and he stayed on the phone with me the entire time it tool him to get there,which was 20 minutes. Upon arrival junior allowed me to sit in his truck and listen to air 1 radio. After about 15 minutes juni I r came over to me and explained my compressor clutch had loved up and was causing the motor to be pulled down and die.so after a few phone calls he was able to get ahold of one of g I s friends that had a junked motor like my jeep and juniir t as liked him into selling us the clutch instead of the whole compressor which the as u to parts store wanted over 250.00 for plus ypu had to flush the system and change somthing called an orifice tube and an accumulator or the compressor would have no warranty.at this point my father decided to go the rout of the used parts incentives it we o u ld save us 500.00 plus if you open the a/c system you have to flush it ,more money so that's what we did well 198.99 dollars and a free dinner l ate th a t juniir bought my baby was back up and runnung.junior was my knight in shining armor. So for any one to c as ll him any thing bad hurts me, he is in church every week at shreveport word of God ministries. I'm sure he has forgiven you.
Junior's traveling tools is a fraudster of the worst kind. He tries to establish legitimacy by claiming to be a Christian business. He came recommended by a co-worker so I used him to check out my car. Junior diagnosed a bad fuel pump. After upfront pymt, I became suspicious because he said my gas tank sounded empty and the Guage was wrong due to fuel pump sending unit. After adding some gas, the car started right up. I called him back the same day to cancel the job. He He said the new one would fix the gas guage misreading and it was a no refund deal!The next morning while I was at work, Junior spent only about 45 minutes at my house.He did a few things to make it look like he was working. He even sent me pics of a part, and a bucket of reddish fluid he said was old gas out of my tank (but the pic caught part of a tire and wheel on a vehicle (not my car...the pic was a fraud he had taken else where). He claims that in that short time he dropped my fuel tank, cleaned the sludge and particles out, put in new fuel pump, reinstalled my gas tank, aired up my tires, and filled up my gas tank!! My covert camera tells a different story. He knew I had gotten it started the day before, so he saw an opportunity to make $500 and not do the work. I have video, pics of lots of cobwebs (still connected from bumper and frame to gas tank), and Mechanic statements. He didn't even have the keys to get inside the car, and the fuel pump is replaced through an access panel under the back seat!!!! The man is a complete ripoff.If you have any suspicions about any work he did for you, get the vehicle checked to see if the work was done. I'm sure he doesnt do this to everyone, but if opportunity presents, I bet he takes it every time.If you have any information about fraudulent repair work he may have done, please email me with details, to email@example.com.If you haven't used his services, please heed my advice...go somewhere else!
I have looked up this customer and have no customers with that name. If you feel that way please call me to discuss it. I have been a certified auto mechanic for 30 years, and am well known in the area. Again I'm sorry you feel that way but I have no way of contacting you or even knowing if your just a competitor trashing me. Have a nice day junior
Jr. became my mechanic by accident. My truck stopped running at my workplace. My Dad called Jr. for me and within a couple of hours Jr. was onsite and fixing my truck. I just recently had to call Jr. again for a leak. He is honest, trustworthy and dependable. He is out to make an honest living and he does it without ripping folks off. Thanks Jr. for all your hard work and dedication to what you do! Jr. is MY mechanic of choice and I'll gladly pass on his name and number without fear of him ripping off the people I know.
Junior has been my mechanic for the last 4 years and has always been honest with me and his businesses partners are pastors, so I'm not sure who you felt with but it wasn't the junior I know. He is by far the best tech I know. John Ruiz
9/19/16 5:25 pm I drove in to get my oil changed in my husbands truck. The guy who checked me in argued with me for 5 minutes about synthetic oil. I turned it down and he was not happy with me. I explained my husband did not want it and he told me it's in the manual that it needs to be synthetic. I should've left at that time. I went to the waiting room & I could hear him at the cash register & a guy in the bay area complaining/yelling about my decision. He called me over and said the total which was way above $49.99, I asked why and he was a huge smart elic telling me why. It was a terrible experience, other than one guy in the bay who opened my truck door, he was very nice. But as a woman, the guy who handled what I needed as well as my payment along with a guy in the bay who was complaining about what i wanted, were very rude, unprofessional and made me feel terribly uncomfortable. I would've called and complained but I'm afraid of the guy who was so rude answering and being rude.
This man does not know what he is doing nor does he know how to do business. He likes to make "appointments" and then cancels on you or he lies and says he's been in the hospital. Screws you out of your money and never finishes the job you pay him to do. Once you pick up on his scams he's too scared to talk to you on the phone and will only text you. He doesn't even deserve 1 star
Best customer treatment! This guy went above and beyond to help me with my glass needs. Replacement of all except the rear glass in one day. Totally honest and top notch workmanship! Even gave a better price than quoted because he got a good pice on the glass. Wish all business were this good
Do NOT recommend! If you want honesty & someone who stands by their word, this is not the place! Repaired on of our trucks & said he would take part & return to Mack House so that we would get our $450 back for deposit put up....he never did & will not answer phone calls, voicemails or text. Jim White is not a man of his word therefore not good for business. Don't be fooled as we were!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.