I think sheriff and police officers are great but just like with every thing in life you, take the good with the bad.
I did not have a good experience. I spoke with a rep on the 10th of the month regarding assistance for the next month and this rep gave me the perception that I would get assistance. Then kept putting me off to the point that when I finally was able to reach them that it was too late to receive any help. This was due to the ongoing avoidance on their part, dodging my calls, not returning my calls and never scheduling an appointment. This has been a horrible experience.