Kelley Bros Tire & Auto
139 Tarheel Ln, Boone, NC 28607
|Mon - Fri:|
Phone: (828) 264-0232
Primary Phone: (828) 264-8847
Fax: (828) 264-0232
Fax Number: (828) 264-0232
Kelley Bros Tire & Automobile
Kelley Brothers Tire & Auto
Kelley Brothers Tire And Auto
Kelly Brothers Tires & Auto
Kelly Bro's Tire & Auto Ctr LL
Specialties: Cars, Trucks, Automobiles, Suvs, Autos
Do not take your vehicle here if you don’t want to get ripped off. They tried to suddenly up their prices by over $100 when we came in to pay. Pretty sure just because I’m a woman the owner tried to argue with me and demean me while I was sticking up for them lying straight to my face about prices. He told me several times that the part was $47 and the labor was $55, then handed me an invoice with the part being $130 and the labor being $80, then spent time interrupting me and was getting angry with me for standing up for myself and calling out his lies. He got so tripped up with me questioning him that he finally declared “whatever we’ll take the loss”......... DO NOT GIVE THEM YOUR VEHICLE TO WORK ON. THEY WILL TRY TO GET ONE OVER ON YOU.
Not So Great. My son's car broke down so I called this company based on the reviews to get a quote to have a starter replaced. I was quoted $200.00 by Kevin. I had his car towed to their shop to have the work done. The actual charge was $362.00 for the starter replacement. They also told me that his fan belt need replacing and would cost $100.00. I agreed to that. My son picked up the car and drove less than 20 miles up Grand Father Mountain and the belt comes off leaving him and his girlfriend stranded in a desolate place without phone service. It had never come off before they touched it. I called this company back to tell them. They put me through to the guy that did the work. He offered no help and only argued with me and then slammed the phone in my ear. They also charged me $15.00 to replace a vacuum tube only to find that is wasn't replaced either. Never again.
02/24/2012Provided by Citysearch -
Although the repair is still not complete it is not for lack of effort. Every effort, from what I could see, has been made and continues to be made to get the truck back in running order.
I feel lucky the breakdown occurred in front of their shop and I am confident the final result will be a long lasting if not permenant fix at a reasonable price.
All the staff were courteous, knowledgable and professional.
Boone was hospitable as well!
04/23/2008Provided by Citysearch -
used this service in the past for another vehicle and always satisfied. Now with new vehicle, and had balancing problems from other dealers. Rebalanced here, and better, but still with excess vibration. Will return for rebalancing, but have always had past service performance above average, and always courteous.