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Business Description
Choose Heritage Propane as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy.
Hours
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Services/Products
Propane
Categories
Propane & Natural Gas, Propane & Natural Gas-Equipment & Supplies

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Jessica M.

02/22/2016

Overall

I have been a customer of Heritage Propane in Boone, NC for over 15 years. I always received the best service until last year, when they sold out. I called to speak with the person I always dealt with when I had questions, and was told he was no longer there. I was shocked! Then I asked for the next person I knew, they're gone also. I then asked for the only other person I knew there and was told she was gone too. Out of concern I decided to drive out to the office to speak with someone face to face, only to be greeted by a Sheriff who was standing guard. After several months and running through the propane we had in our tank we switched companies. I have called and asked them to call me, come pick up their tanks, and let me know when we would receive our overpayment of $950, and no one calls me back. If I actually talk with someone they have no clue what they are doing. I'm so disappointed with this company. I'm not sure why they made a change. It's not for the better!

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