I went in to make a craft project and they supplied me with all of the materials I needed! I explained the project I wanted to do, and as I do not know all of the lumber/tool lingo they were able to figure out exactly what I needed with just my descriptions. I go there all the time for craft projects for my classroom and they are always very helpful.
6920 State AveKansas City, KS 66102
From Business: Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor…
The workers are very friendly! They are also very helpful. I am not a handy man and am not very good at knowing the names of items, but the workers behind the counter always know what I mean when I describe my desired items.
We got there 20-30 minutes before closing and the guy working the front desk seemed annoyed that we were there. We asked where the plywood was located and he just pointed out back without telling us where it was. When we found it, we asked him if he could cut it down for us and he said "no, we don't have time for that today." He wasn't doing anything except standing behind the front desk and there was still 20 minutes before closing. Very bad customer service. We left without purchasing anything and had a much better experience with True Value down the road. What's sad is we were trying to support a small, local business, but they could have cared less about us as customers.
I have to say I agree with the other reviews. We purchased a plant arrangement for 24.99. It did not last even a week. We had also purchased large fern. The fern was great, no problems, the other plant just flat out died. It looked like it had been burnt in a convection oven in less than a week. When we called about their return policy and we were told no returns on any plants. We will be doing all our Business with HomeDepot from now on.
Cory was the absolute worst to deal with when they screwed the pooch on, and am still waiting for a refund. Most of the stuff they have can be found at other local places for cheaper prices, including their moving vehicles. I would avoid it at all costs.
Cory Richards is the rudest manager that I have come in contact with while shopping at nuts & bolts. He was very argumentative when I tried returning something. He basically dimissed me when confronted with my return. I wasn't pleased with his behavior and I a customer should never be treated as such. I won't ever be going back again.