My waitress was harsh and got defensive when my order was incorrect, she became loud with me and drew attention to our table over toast. She was condescending and spoke loudly as if we were children. As an introverted person my party was embarrassed and I was out of sorts...ruined my experience and I made her take the food back. I unfortunately dropped a couple of curse words to the owner when I went to pay for the food that we didn't eat. He was emotionally ill equipped to deal with an angry customer, ranting on about evil people like me and something about Donald Trump (??). At first he asked me to leave and I thought he said it was on him. But when I went to walk out, he threatened to call the cops (??). So I gave him my card and he ran it, threw it back on the counter, continuing to rant about evil people like me (spent my entire adult life in education giving impoverished youth a fighting chance kind of evil I suppose). I was a butthead and eventually went back and apologized for my uncivil approach to having my morning ruined. The coffee was good, the one egg that I ate was perfect, but in the end I dropped $30 on mostly uneaten food, and had to deal with a ranting owner, who doesn't have the emotional maturity to deal with an angry customer (who admittedly was having a hard time with emotional maturity in the face of being treated unprofessionally in a place I chose to spend a morning with my mother). Mom lives right up the street. This restaurant is one we (friends and extended family) have patronized many many times without incident. It is our local breakfast nook, so to speak, a local place to take out of town guests. Despite this, and despite fully accepting my role in setting the owner off, I cannot go back there. If you don't have the social skills to cope with and deescalate angry, disappointed, or embarrassed customers with grace, then you are doomed to fail in a service oriented business. Terrible, terrible morning...lost time, lost money, lost joy.
1300 3rd St SNaples, FL 34102
From Business: Founded in 1972, Ridgway Bar & Grill is a restaurant located in Naples, Fla. The restaurant serves a variety of appetizers, salads, side dishes, sandwiches and be…
7935 Airport Pulling Rd NNaples, FL 34109
From Business: Nation s Restaurant News recognized Stonewood Grill & Tavern with a hot concept award for 2002. As a dinner-only restaurant, Stonewood serves made from scratch en…
One of the worst meals I've ever had. Got the surf and turf on discount steak night the steak was 1/4 inch thick and bone dry the lobster tail tasted fishy. My companion got the New York strip and it was excellent the service was good but my food was awful
I went there just based off of some guy giving us the link while I was at hooters. I looked at the drink menu and was hooked I had to try those drinks. I looked at their facbook page and they had some negative reviews but I decided to go with my husband anyways. The owner said that he blanches his wings first to keep the freshness and moisture in the wing. My husband is a beer and wing man so we made a day of it. Despite the reviews on facebook I went and was highly pleased with my first time experience. My servers name was emily and she was totally awesome. She was right on top of our drinks and condiments and made sure we were well taken care of and even stopped and had a conversation and cracked some jokes....totally love it....I ordered a ribeye with fries cooked medium well. The steak was excellent tender melt in your mouth like butter cooked to perfection and full of flavor and I ordered almost every drink on the drink menu. All the drinks were mixed perfectly and very delicious. My husband had fried cod fillet with fries and 420 hemp ale which he describes as "very very stout, not for the weak." It was a very laid back atmosphere I loved the pub feel and the owner walked around introduced himself and was taking the time to check on all the tables around the room. What could be more awesome than that? If you want good drinks and food for a great price come to Johnny Malloys!!!
I expected quite a bit more for the outrageous prices. the seafood basket had 2 shrimp 2 fish and 3 tiny scallops allof which over cooked! the Mahi was tasty however hard and over cooked. service took forever. and extra for everything; pop, butter, chocolate milk, blackened spices, etc. the best part was the papertowel napkins. save ur money go somewhere else for seafood.
This is one of the best Breakfast and Lunch restaurants in Bonita Springs. The food is consistently great and the service is superior. The place is immaculate. We love it and you will too!
Fish House? No, try asking for the beer battered cod! What do you get? You get for $11.99, frozen, fish! thats' right FROZEN! After ordering the beer battered cod, at least thats' what the menu said, I recivied greasy frozen cod pieces! I asked the waitress If it was frozen, and she said she 'd check with the kitchen. Well she checked, and came back with," Yes it is frozen, but cod is not from local waters". NO DAH! But with the name FISH HOUSE, what would you expect? Flown in FRESH COD, beer battered in house, than fried. Right? Oh and by the way for $8.99, for an app you can get four med, sized coconut shrimp, yes that is right four! Time to get real people! I know this is Bonita Beach, but this IS FLORIDA, ressession hit Florida! For four with two beers, check was $67.00, Don't go there. I know I won't be back!