Went to this store to buy a basketball hoop. It was very heavy and I needed help so I went to the auto section because there wasn't anyone in sporting goods. The lady there told me she didn't have a phone and said "sorry". I dragged it all through the store to the front to pay for it, told the cashier about my displeasure of having to drag it to o the front, cashier replied "sorry". I then told customer service about my experience she said "sorry". as I left the store some lady came over to ask for my receipt? What I realized as I dragged this heavy box across the car park, is that this store will assume your stealing instead of helping a paying customer.
I could'nt find the symptoms I was looking for.
Don't trust what the prices state on the shelves. I went in to buy a monitor and it was listed for $99 and when I took it to the counter it rang up $129. I mentioned it and some guy in a suit ran over and started moving boxes around then said, OH, it must have just got pushed over and walked off, I then spoke to a customer service manager ( this was tuesday at 2:30 in the afternoon) I told her the issue and very snotty like said sorry and turned away and started talking to some co-worker. I was not trying to get by with something, I still would have purchased the monitor if someone with customer service skills would have done something. Instead I left and went to best buy and bought a monitor for $179. It was not the money walmart it was your staffs attitude. Score one for best buy and a sell loss for walmart. You might try a corporate training course in customer service.