horrible management. Rules that are not properly documented. they will tow your vehicle illegally and make you pay for it. their excuses for towing vehicles is street sweeping but when you come home from work expecting your vehicle to be there and it is not and management tell you they towed it because of street sweeping and the streets are still dirty. also they have no customer service skills. I pay rent, but yet have to pay for my truck to be released from towing yard because they towed my truck in front of my house for no reason. they towed several others cars that obviously did not get the "newsletter" that management supposedly sent out. Cathy in management is very rude and says that you are wasting her time and will hang up on you when you call her to try and explain why they are in the wrong to tow your vehicle. several neighbors in the subdivision are very upset about the towing. if i didn't have to give them one star i wouldn't give them a star at all.
This place is way over priced! I lived there 8 years, Gene is lazy, his wife is rude, I was forced to live next to a METH dealer, I was forced by threat of eviction to clean my space when others who had worse looking places were never dealt with, I left the space as I found it and never received my space deposit, (350 dollars) when I asked for it I was told to ask the new tenant for it because he needed to keep a deposit on the space.(cronyism) They raised the rent every year for no reason other then they are greedy pigs who make their money from extorting poor people. These people are scum and I would avoid them at all costs!! There are plenty of nicer cheaper places to live in Boise. Oh yea, I almost forgot, for 440. dollars a month space rent, they won't trim their OWN trees! 5280 dollars a year, per trailer and they won't lift a finger. Scummy, dirty, tailor people, this is Rustic Acres, I'd rather sleep on the streets. Fail.