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Trolley House

Map & Directions
(1 Review)

1821 E Warm Springs Ave, Boise, ID 83712

(208) 345-9255

CLOSED NOW
Today: 7:00 am - 3:00 pm
Tomorrow: 7:00 am - 3:00 pm
27
YEARS
IN BUSINESS
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Payment method
cash, all major credit cards
Price Range
$
Neighborhoods
North - East Ends, East End
AKA

Trolley House, Inc.

Categories
American Restaurants, Restaurants, Take Out Restaurants
Other Information

Parking: Lot, Private

Wi-Fi: No

Attire: Casual

Good For Groups: No

Good for Kids: Yes

Take Out: Yes

Bike Parking: Yes

Alcohol: No

Takes Reservations: No

Outdoor Seating: Yes

Price Range : Below Average

Reviews

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Emily P.

06/29/2014

Overall
Not impressed

I had been here several times in the past and Every time it was fantastic. Great food, friendly service. Until now. I decided to have brunch with my friend, it was quaint as usual, until our server blew our minds. She immediately showed a bad attitude, she got both if our orders wrong, not to mention a side salad (literally half a handful of iceberg lettuce, a quarter of a cherry tomato, and three canned sliced olives) costs $3.99! The most pathetic salad ever for an outrageous price! After getting our food, we did not see her for 25 mins. We had to seek her out to refill our ice teas, and when she did come back she asked "how is everything?" Both of our responses were "it's ok." Any other restaurant server would have asked what was wrong when given an answer like that. No, she just turned around and said "ok" then walks away. When we wanted to pay, we got up from the table to go inside to pay, she walked by and said "thank you"...we both looked at each other and walked inside. Asked for a manager, and explained what happened. Much to our surprise we find out our server was the owner!! I told them to keep her behind a desk and not in direct public. I explained that we could have easily walked out without paying. No one seemed to care much. And to add while we were explaining this to the head server, seeing as how management was the problem :/, all of the other servers (4 others) were staring at us with gaping mouths. Yeah, last time I go there. "Everyone has a bad experience once in a while" the head server said, my friend and I stared at her with gaping eyes, you don't say that to a customer. You apologize for their bad experience. I'm not impressed. It may be a local Boise restaurant but unless you are an old couple or an investor in that business, get ready to be served by unfriendly people and eat mediocre food. This is going in my Top 5 worst restaurant experiences.