I took several pieces of clothing to Westco Martinizing Dry Cleaning and they lost two expensive men's shirts. They found one of the shirts after looking for two weeks and asked me to provide a purchase receipt for the missing shirt. I did so and when I returned to fill out a claim form they denied losing the shirt. I was informed that "They do not lose clothing". The fact that they returned one of the missing items indicates that they indeed misplace items. They refuse to pay for the missing shirt and I feel robbed. If you want to keep your clothing, don't take it here! I was quite upset when I left the establishment and the manager yelled after me,"Have a nice day". This was uttered in a mean way when she knew that there was nothing I could do to receive compensation for their incompetency.
If you care about you dress don't go here. My fiancè took her wedding dress here to get dry cleaned. They have you sign a liability paper saying you can't do anything if they damage your clothes. It's the only way they will clean Your clothes so she signed it. They said its only for liability that everything will be fine. She went to pick up her dress and they rushed her out the store quickly she got home and looked at the dress and it's damaged. All the snaps on the back of the dress are broke and or smashed. I've tried calling and asking for the manager twice And got hung up on. When I get in town I will be going there and speaking to them in person. Please don't go here.