I'm very disappointed with my experience when buying my fiance her engagement ring at the Jared store in Boise. At first, they seemed very professional and helpful in finding us the right ring. When I finally went in to purchase the ring, I had to get it special ordered because her ring size is fairly small. I had to wait a few weeks just to get the ring, which was okay with me. Finally I got the ring and popped the question, and when putting the ring on her finger, it was WAY too big!! They gave me a size seven when I ordered a size four. I then brought the ring back to get it resized and instead of them being able to do it in their shop, they had to order a whole new ring because the size difference was too much to resize. So I had to wait for about another month and a half, my fiance not being able to wear her ring for this whole time!! I finally went in on the day that they claimed it would be ready and, to no surprise, they had to order a new crown which would take a few more days. So all on all, my fiance and I have been waiting for about 2 months for them to fix their errors and it seems very unprofessional on their part. To make matters worse, they haven't seemed sympathetic in any way and have even seemed a little rude at times. I definitely do not encourage anyone to shop here.