Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
When frigid winter days have you longing for spring showers and their magical flowers, there is no need to suffer in silence.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
Good product - poor customer service. My husband and I just bought a used washer/dryer set from Wes after our old dryer stopped working (or so we initially thought). My husband had been a repeat customer, having had a contract with Wes' Appliance when he worked for a former employer who bought appliances in bulk. Wes delivered the set, as promised, the day after purchase. I ran a load of laundry immediately after the set was delivered, only to find that the dryer, while running, was not heating up to dry the clothes (incidentally, the exact problem our old washer had recently had). We called Wes to discuss the problem, but nobody answered our call, so we left a detailed message about the problem we were having. When we still hadn't received a response a couple of hours later, we tried calling again; this time we were able to relay our problem directly and Wes agreed to come to our place to inspect the dryer the following day. He arrived at our home at the agreed upon time. Wes promptly told me upon greeting him at the door that he has never had problems with his products at the store, so he suspected that the problem with the dryer was electrical - that we may not be getting enough electrical voltage to supply the heat for the drying portion of the dryer. He said that if this was the case (and not a problem with the dryer itself) he would, despite the 90-day warranty, charge my husband and I a $20 fee for coming out to look at it. Indeed, the electrical issue was the problem, which he proved by showing me the two-pronged dryer section on the breaker panel... one of the prongs was slightly offset from the other, so he lined them up and reset the breaker (pretty tough, huh?). Wes' "service call" took ~8 minutes. My husband and I had experienced an electrical outage at our home only a few days previously, which I now suspect had also caused the same issue with our former dryer. Unfortunately for us, it never occurred to either one of us that the problem might be electrical, assuming that if something had happened with the breaker the entire dryer unit would have stopped working. Well, now we know better - as Wes said to me, "you live and you learn." I don't have a problem with that, as belittling as it was, and the $20 fee isn't really the issue even though we don't have a lot of money to throw away. What bothers me is that we could have been told that this might be the problem when we relayed the issue [twice] over the phone (thus, "saving" Wes a trip, while also saving us the extra money). Further, when we were first shopping around in his store, we had described to Wes the problem our previous dryer was having - that it was running, but not drying the clothes. He didn't enlighten us at that time that this could be a possible electrical problem. Incidentally, Wes told me at the time of his "service" call that his $20 fee policy wasn't about the money - of course it's about the money! Had it not been about the money, I'm confident we would have been told to check our breakers when we were discussing the problem over the phone. Now, there are those who might say tough luck, after all "business is business." However, my husband and I have decided that we would rather spend our money with a business that values its customers and responds to transactions in an honest, ethically sound manner – these actions will ensure repeat business, not just price. We will buy future purchases elsewhere.
Purchase:I had been looking for a while to get a couple of razors, one for my needs and one to fit the family. I talked to several power sport places in the valley and got quotes on prices and talked to sales staff. I went into Highmark and Reggie was very friendly and right off the bat helped me narrow down what my needs were. Took me out for a test drive and and showed me what the units could do. He quoted me a very fair price and had two exact units I was looking for in stock. They were able to help me out in financing and find the best loan to fit my needs. When I purchased the units Reggie walked me through all checks that needed to be done and where/how to check the fluids to make sure it continued to run well.Service:I lent one of them to a friend and it came back with some damage and I really needed it to go back out and play with it. I called up Drew and he got me scheduled in ASAP. They did a good assessment of what work needed to be done. Jake and Mike were able to find any of the parts not in stock to get my unit right so it could be taken out and used.Service continued:After my purchase they called to see how I liked my units and if I had any other questions. They also let me know that when I purchased my units that there were some additional rebates that had come in place during that time that I qualified for. Every time I have been in there I have really been taken care of.Synopsis:I have been able to build a great relationship there with Highmark because of their great service, great products and friendly employee's. I have now purchased snowmobiles and ATV's from them and they perform service on them that is great. I will continue to buy from them and I refer all my friends to them and anyone that asks me where the best place to handle my off road needs, I always reply with Highmark!
First off, I worked in the auto industry for 4 years so I am very picky. My parents have been using Dowdy's for over a decade, and they have gone back for a reason. I now take my car there, because their cars are 10+ years old and running strong. They only fix what is broken. Mind you, I am a guy on an embarrassingly tight budget driving a 15 year old car. Justin even offered to stay late to read the code for my check engine light. There's a nice waiting room with TV and a table, and the coffee they have out is actually pretty dang good. I am leaving this review on behalf of an entire family's decade of experience. I inherited a family car and their service invoice still had my mom's name on it. When the ac/heater went out, I asked Justin to change the name to mine on it. He advised me to wait, as this would void the warranty on the part. He could have changed it and charged me for the repair, but he went out of his way to be honest and save me money. It's clear that they guarantee their work here, and they value customer service and honesty more than they value emptying your pockets. It is hard to trust people when it comes to your car, and that's why I go to Dowdy's.
Outstanding! I had been to a dozen mechanics professional and otherwise. None of them could diagnose my car fully and those that thought they had wanted to charge me an arm and a leg (come to find out for the wrong procedure). I went to them as a final resort because of all the conflicting diagnoses and found I should have gone to Auto Metric first.When I went to Auto Metric I was treated with the utmost respect. They were friendly, generous, and forthright. After a 5 minute drive there was an immediate and precises diagnosis. Then they spent time with me making sure I had a good understanding of what needed to be done and options. I was also instructed on the details of what I was to do to do some of the repairs myself.Above and beyond the call of duty. I am going to them for all my car needs.
My 80 yr old aunt went to them, word got out in the family about how good they were. Now, My brothers, my girlfriend, my nephews, my cousins all go to Ken and Johns for repairs. I've had Russ do everything from lowering my truck, to a disc brake conversion, to install a trailer hitch, to replace an a/c compressor, brake jobs, replace window regulators, tune ups,brakes, gas tank work. These guys are we can't without them.
I was referred to Plantation Tune Tech by a friend last year. I have had work done on both of our cars. Every experience has been excellent. I have been very impressed with the service provided, the friendliness, and the high level of honesty and integrity. I will not take my cars anywhere else. Thanks to all the staff at Plantation Tune Tech for your unmatched level of customer service.
I am driving a 15 year old Lexus. Like any older vehicle, it is not unusual to have something wear out occasionally. Recently, a part in my ignition broke. Tune Tech was quick to identify the issue and resolve it while saving me money. I can always count on them to do great work and at very reasonable prices. They make my life easier and eliminate my car worries. Thanks Tune Tech!
I do expect to pay a little more here, but you get what you pay for. This is high quality and I just don't trust anyone else out there. Kelly and Ed have always been honest. Note to future customers, just explain you want FULL disclosier/permissions before all work is done. I simply have them call me, and pick the most important stuff and usually handle the easy stuff myself.
I've had a great experience here in downtown Boise,were 27th st automotive auto repair shop is located,i recommend this place to anyone looking for an awesome service of experience.They had my car in and out in one day. They were very nice and communicative about any problems with the car and seemed genuinely interested in helping us in sorting things out with our dealership.
WOW! He showed up on time and fixed my car. He even repaired my car door that wouldn't stay closed. This is the second time I used him and he has never let me down. Both times I requested expensive items hat I didn't need. He showed me my problem and fixed it. He could have taken advantage both times, but he never did. I will always trust him fix my car.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.