Robert with Benchmark Bookkeeping has been there for our business as we grew from a small company to one of the largest Drug and Alcohol Testing Consortium's in the nation. He is one of the most knowledgeable Bookkeepers when it comes to Quick books and keeps our books accurate and complete. Every month, right at the 1st of the month I will always receive my current profit and loss. The consistency and accuracy he provides is priceless. I would recommend him to anyone and any company, small or large. Not to mention he is very affordable and is a really nice guy.
Having Bob help us through some challenging financial decisions, has been great! He is able stand back and look at the big picture, from a fresh perspective, giving us possible options and outcomes. He is very professional and knowledgeable as well as personable. We were very impressed when at one point, with a particularly challenging situation, he suggested that we consult with an attorney. We did, and will continue to work with Bob at Benchmark!
Absolutely dishonest and unprofessional.
We are new to the area and Niles Clark had been recommended by a friend. The accountant was friendly, and I left from our initial meeting feeling like things were in good hands.However, when I returned to get my packet, things turned out differently. I got home and a few days later checked the packet they had given me and found the cover letter matched, but the W-2 and tax information belonged to a different client. I let them know that I had someone else's information and asked if someone else had mine.The receptionist I spoke with called the other client, but then didn't pursue it further. I returned the other client's information, but still don't know if someone else has my tax information.I mentioned that I wasn't comfortable with someone else possibly having my social, tax information, etc., and receiving someone else's information hurt the confidence I had in the company's confidentiality. I got an apology from the receptionist, which felt more like a brush off, and never heard back from the accountant about that issue or a question I had about my taxes.