Though not a local bike shop per se, Performance has been exceptional to me. They've always stood by their products without hassle or question, and the mechanics have always been fantastic. I've bought three bikes there (a 29er, a sportive, and a carbon race bike), and they've all been great. I also ride 10,000 miles + per year, and they've kept the bikes going with the free maintenance. I have absolutely no complaints with them and would easily recommend them to anyone.