We went in looking to rent a new TV. What we encountered was gross unprofessionalism, long waiting, horrific disorganization and the worst customer service I have ever encountered in my 40 years of existence. This stores portly manager asked us to leave his store after we informed him that his incompetence was offending and the wait time was outrageous and we felt it appropriate to stop the transaction. He actually asked us to leave as we had a foot out the door. As I said... grossly incompetent. I suggest people read online reviews prior to making a large purchase. Had I seen all of the unhappy customers reviews associated with this particular store, I'd never even considered spending my money there. All turned out well though. We got our TV at a much lower interest rate AND the staff at AARONS was amazing to deal with. They also had a good laugh at my RAC story :)