Bad practices. There company denied my 7 year old daughter care on a Sunday because of 5 year old billing issue. Not only is this morally wrong but is also not legal because they are and urgent care clinic and not a private practice. I am very disappointed that not only are they not following US law but there bookkeeping is not very good since insurance paid for the services they are questioning. What is even more disturbing is they didn't even offer us a solution to the problem they just flat us told us they can't help us. Felt like I was in another country.