I would give this car wash a 0 rating if they had the option. I stopped by to clean my truck because it was a decent day and I was in that area. I pulled into one of the cleaner bays because the rest were full of mud and trash. I sprayed the dust off and sprayed the brush off because I was gonna use it next. I switched to their brush and it took a little to get the foam to come out. After I finished I left and once my truck dried there were brush scratch marks ALL over my truck. I called the owner calmly let him know that their brush ended up leaving scratch marks all over my pickup. He kept trying to tell me that he doesn't know if it was his equipment or not that left all the scratches. I calmly told him "your car wash was the only one I used that week and the scratches were not there prior to using his car wash". He kept telling me this over and over. I told him I'm calling so you guys can make this right whether it be just buffing where the scratches are or paying for me to take it somewhere to have them buff it out. He told me he would not do that and there is nothing he can do. I gave him multiple times to make it right and he kept telling me that he's not gonna do anything about all the scratches on my almost new truck. They own jiffy laundry next door to it also. So if you want your vehicle to get scratches ALL over from their car wash that obviously isn't being maintained properly and getting told they won't fix anything then go here. I HIGHLY RECOMMEND TO AVOID THIS CAR WASH AT ALL COST!!! Very irresponsible company and the owner doesn't care what happens to your stuff that you work very hard for. Boycott both of this gentlemen's business!!! Now I have to go fork out a couple hundred dollars to have my truck buffed out completely and scratched removed. Hopefully they come out or a lawsuit will be on this owners hands!
I have used this car wash several times since I moved into the neighborhood. I like the bay that has the card reader. It took me a couple tries to figure it out. Wish more bays had this feature. I was really upset this past Monday when I spent 15-20 minutes waiting for access to this bay only to have the attendant block it off as soon as that person left.
This car wash was one of my first jobs over 30 yrs ago. I have been going to this car wash off and on. Sometimes it is hit and miss with service depending how busy. I had read the reviews prior to getting my car washed. I asked the receptionist to speak to the manager. I met with Kyle the manager prior to my car getting washed and let him and others know that I would be writing a review. They are all interested in doing a good job. They treated me with respect. My car is an older car and was quite dirty with stained carpets and center console was gummy. I paid for the red carpet service. After service I reviewed car and discussed prior complaints with them of prior help reviews. They were aware of prior reviews and are working to improve. I would go again, but suggest letting them know that you are reviewing them to get the best service.
Great prices! Very convenient! Love that I can spend as much time using the vacuums as needed and my washes turn out great! If there were ever issues, all I had to do was speak with the staff and I got a free re-wash to correct it. Highly recommend!
I called in to ask about an ad special I had heard on the radio and they never called me back. Very poor customer service. Would choose a better cleaner.
Great wash, nice employees willing to help. Seems like the only place in the valley that still hand preps cars! Awesome vacuums and clean facility
Washed my car & truck here a few times, but this time my right rearview mirror was smacked pretty hard and my gas cap was ripped off my truck.Nobody answers their phone since it goes directly to voicemail.will have to visit in person to get a response I guess.