What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
AR Automotive is the BEST automotive repair shop in the Treasure Valley, hands down. I have been taking my vehicles to Andy and Russ for 4 years, and I can’t say enough good things about them and the way they run their business. They treat their customers like family, and the level of service that they provide is second to none. Most importantly, the quality of their work is highly exceptional, consistently reliable, and *always* reasonably priced. I highly recommend them to everyone I know, and they have secured my business for life! It is difficult to find an automotive shop that you can genuinely trust, and I can honestly say that AR Automotive is one in a million!
Not only did it take 4 weeks to diagnose my car but then another 3 weeks to swap out the transmission. In that time they made 2-3 phone calls to me the rest of the time I was calling them. I asked for a high performance transmission Denise said she would call me back when she figured out the transmission, 3 days went by and I had to call. There is not a high performance transmission for my car so I asked for a remanufactured transmission instead. She told me how much it would be but I was not given any other price options and come to find out she chose to order me the most expensive one without informing me. Ron contacted me about the issue and told me he was going to meet with me in person to fix this and then never responded back and that was a month ago. I am very disappointed with this shop and there deceitfulness, Denise does not know what she is doing, my brakes squeak and she told me to oil them.
AER Auto Repair. Idaho Street, Boise, ID. What a great place if your car's acting up. Rob and Denise are great and wonderful people. Very friendly and great to work with. My experience was the emission's testing. Had it tested by others, replaced items they recommended to be replaced and still wouldn't pass emissions with dollars out of my pocket. Called AER from looking at web sites, not knowing one from the other. Denise answered the phone. She and I discussed my problem. Denise knew more about what may be the issue's more than the other place I went to, and she's answers the phones! Lone story short, Rob found my problems, repair or replaced necessary parts with all the time, telling me what he was doing and what exactly what was happening. He went out of his way and time beyond payment to be sure that he cleared all my codes. Took car down to emission testing and it passed. I would highly recommend AER Auto. Rob and Denise are special people in my book! They stand behind what they do. They treat you fair and just! Thanks guys! Randy
I had my nitrous bottle filled, quick, professional staff, thanks again Michael. The nitrous rates were the lowest Ive paid.
WOW! He showed up on time and fixed my car. He even repaired my car door that wouldn't stay closed. This is the second time I used him and he has never let me down. Both times I requested expensive items hat I didn't need. He showed me my problem and fixed it. He could have taken advantage both times, but he never did. I will always trust him fix my car.
My 80 yr old aunt went to them, word got out in the family about how good they were. Now, My brothers, my girlfriend, my nephews, my cousins all go to Ken and Johns for repairs. I've had Russ do everything from lowering my truck, to a disc brake conversion, to install a trailer hitch, to replace an a/c compressor, brake jobs, replace window regulators, tune ups,brakes, gas tank work. These guys are we can't without them.
My wife and I are always pleased with the service by Randy, Chrissy, and Staff! They know what they are doing! Always service with a smile!
Amazing experience! They do seem to run a couple weeks out but after having them repair a couple things on my car for me I understand why. Spot on diagnoses on cars, sadly even better than the dealership, fair prices, great staff. I'm so excited to not be throwing money out on incorrect diagnoses and that my car runs like new again!!!
Went for an oil change, but during their free check of the car they showed me that two of my tires were badly worn. Got new tires at the same time and for a great price. Hats off to Ron and Todd.
Best experience I've had with any repair shop. Great people, excellent work, reasonable prices. Won't steer you wrong.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.