OMG Horrid people Ashley and the manager Martin!!! I have paid to that one rent a center in the past 3 years several thousand dollars and the Twin Falls Idaho one over $1600 in the past 8 months and KNOWING THAT since I moved my business to Boise ASHLEY treated me like a piece of crap lower than the lowest because I wanted ADD ON a TV!!! Then by the time the manager came out I was SO OVER HER ATTITUDE That I decided for them to come and pick EVERYTHING up that I have been renting for over 8 months because of her attitude alone and the manager was NOT any better. It was like they were doing me a FAVOR knowing FULL well I have PAID OFF things there in the past! I would NEVER rent if I was not so limited about carrying things up and down stairs at my place and have NO ONE to help but for that price and that UNFAIR treatment I WILL HIRE SOMEONE AND PAY CASH FOR EVERYTHING I NEED! I would suggest to WAIT and NOT CAVE INTO the pressure of needing things right away and buy things CASH off FB Marketplace and CL! DO NOT DEAL WITH THESE TWO PEOPLE. I Will also be calling the corporate office on them on Monday!!! Plus their stuff is all broken down and all... And they will go ahead and put it up that way and NOT TELL YOU!
We went in looking to rent a new TV. What we encountered was gross unprofessionalism, long waiting, horrific disorganization and the worst customer service I have ever encountered in my 40 years of existence. This stores portly manager asked us to leave his store after we informed him that his incompetence was offending and the wait time was outrageous and we felt it appropriate to stop the transaction. He actually asked us to leave as we had a foot out the door. As I said... grossly incompetent. I suggest people read online reviews prior to making a large purchase. Had I seen all of the unhappy customers reviews associated with this particular store, I'd never even considered spending my money there. All turned out well though. We got our TV at a much lower interest rate AND the staff at AARONS was amazing to deal with. They also had a good laugh at my RAC story :)