I am very disappointed by Lemp's Apothecary. They lied to me and took zero accountability for it. They must realize that at times life-and-death, comfort vs. extreme pain, lie in their hands. They have shown us zero care, concern, or professionalism. I spoke with Gary (the owner) personally, but he cared so little about his HUGE mistake, which was not shipping items out, which I paid extra to have done so, on time. Though I was told that it would absolutely be shipped out that day. Now I am left in McCall to contend with a starving loved one who is in great pain because Gary "filled orders that came in after ours." When asked why he didn't have the decency to call, as we have been home all day waiting for UPS, he callously responds "Uh, I didn't think to call." You break a promise Gary, a business agreement, arranged and paid for, and you don't care? Should people trust you with their lives? We don't.