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- General Info
- Mercedes-Benz of Boerne offers various types of new and pre-owned vehicles that include sedans, coupes, station wagons and sport utility vehicles. It provides a variety of new Mercedes Benz models that includes the C Class, E Class, S Class, R Class, CL Class, CLK Class, CLS Class, SL Class, SLK Class, M Class, G Class and GL Class. The dealership provides pre-owned vehicles from Acura, Audi, Cadillac, Ford, BMW, Chevrolet, Dodge, GMC, Honda, Jaguar, Land Rover, Nissan, Porsche, Suzuki, Toyota and Volkswagen. Mercedes-Benz of Boerne also offers vehicle repair and maintenance services and spare parts and accessories. Additionally, it offers vehicle financing services through several lending institutions. The dealership is located in Boerne, Texas.
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- financing available, discover, master card, visa, cash, amex, check, debit
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Reviews
12/06/2014
Worst service department ever ! unprofessional, rude and deceptive employees. Don't waste your time at this dealership.
12/19/2013
lied to by a sales person regarding a certified pre owned vehicle. Told the car had new tires then told in the next service after 6000 miles that the tires were worn out. They hid behind processes when confronted.
12/30/2009
I have been taking my car to MB of Boerne for over two years. My warranty is expired and I have been paying for maintnance and repairs out of my own pocket.
When my car broke again I ended up taking it MB Boerne. A part was replaced that cost me a good some of money and my service advisor promised me that the car was working again. When I arrived the car wouldn't start and I was assured that the part they replaced was also the cause of the current problem (funny, because they didn't know what it was). So a few days later I recieve a call that a part had to be replaced that was worth 30% of my car's current value, at this point I declined and decided to fix the car somewhere else. Service advisor refused to refund me the money for a problem they didn't fix.
After days of research on Mercedes online-forums I matched the symtoms my car was having to the ones described in a thread and ended up fixing the car myself for 6 times cheaper than what the dealership quoted me, and it was a part that has nothing to do with what the dealer replaced and was suggesting to replace.
Unfortunatly this incident and a few previous ones involving the car breaking down and the dealer not being able to diagnose it correctly have ruined my perception of MB Boerne.
I am dissapointed with my Dealerships performance with this matter and am always willing to sit down and create a win/win for my customers. Always at your service, Bill Bird GM, direct 830-981-6002.
Details
Phone: (830) 981-6000
Address: 31445 Interstate 10 W, Boerne, TX 78006
Website: http://www.mbboerne.com
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