Please HELP!!! We are having such a hard and bad experience we purchased over 15K for home theater and have been back and forth with this now for a few weeks to get all the product in and trouble with having Geek Squad to come out and install.. There is a problem with scheduling now after having a few mistakes already on our order we have been more then patient and understanding. However after spending so much time and effort we are feeling very disappointed and displeased. We were promised to have this installed by tomorrow and now we are being told to wait another week. The TV has been sitting in our home for two weeks now and our media stand is sitting in the store... PLEASE COME OUT TO INSTALL THE PRODUCTS WE HAVE PAID FOR ASAP. WE WERE PROMISED IT WOULD BE DONE!!! We are thinking of returning everything all together and giving our business elsewhere where we feel valued.