Ray and his wife are perfect examples of how good business people run their companies. When I needed to print 50 shirts for my company I called around and got voicemails and annoyed owners until I called EmbroidMe of Boca. Not only was Ray easy to talk to and listened to my needs, he went above and beyond to help. My requests weren't simple, but he still helped me through the entire process. The design process, not only did he bend over backwards but always responded within minutes to phone calls and emails. He followed up with me throughout the process and called me the moment the order was ready. Turns out my shirts needed a 3rd screen that was not quoted, but he went ahead and included it at no additional charge. The shirts I received were beyond my expectations. He did a 3 screen large print and the total cost was only around $300 which to me is super low priced. During my time with him, I had the chance to discuss my marketing efforts and items I would like to order as promotional gifts and I am absolutely looking forward to doing business with EmbroidMe of Boca and Ray and Lillian Fernandez again. Great people! Great Service! Highly recommended!