Stopped in and had a great experience. It's very hard to see how someone would ever have a bad experience. Smiles everywhere and everyone was very helpful.Thank you.
7100 W Commercial BlvdLauderhill, FL 33319
From Business: We ve been providing Association Management since 1992, and are dedicated to Professionalism, Service and Guidance. Condominium management and Homeowner Associati…
1990 NW 1st AveBoca Raton, FL 33432
From Business: Complete Car Care Center, Inc. is a local family owned auto & truck repair facility. We have been in the Boca Raton area for 25 years. We work on all makes and mo…
BUYER BEWARE!!! Being a new local home owner, we decided to go looking for a new entry door. We were directed from a neighbor to Smith & Deshields in Boca to look around and ask some questions. Upon arrival we were greeted by a very standoffish representative "Scott" who basically crossed his arms and stood like a statute nodding his head to our questions, and talking to us like we were some low-life back alley street people. Wow... a very bad initial impression, but unfortunately continued with him after he was assigned to handle us. After 15-minutes of being talked down to, we made a general request for 2 quotes, which he reluctantly acted like he wrote down. He said he would call the manufacturers and get back with us in a day or 2. Nine days later we called to check on the quotes, to only receive a very abrupt receptionist saying hes at lunch. (at 4pm?)... we asked to leave him a message & to return our call but never received. The next day we called back to that same rude receptionist, but this time we demanded a manager! Funny how Scott picked the phone up immediately but to only inform us that our quotes were almost complete and he would return our info later in the day. Surprise....lol, no phone call. We then decided to call around town to some different door dealers and were pleasantly greeted and promptly quoted several doors to service our needs. Needless to say we paid cash for 2 beautiful doors, and were taken care of quickly, and without being made to feel stupid. To this day we have still not heard back from these Bozo's, and I would NEVER/EVER do business with such a completely poor excuse of a company such as Smith & Deshields. Shame on YOU! btw...this is my first ever internet review, ..but felt such a need to do so, such an awful experience. STAY AWAY from this company, as management must be blind to have people like these to represent their business!
This association is terrible. They finally replace the pool heater after 5 years of trouble and they don't turn it on so the pool is still cold and it's filthy dirty. If you complain they target you. The pool is all we have. The clubhouse is locked. Your not allowed to use it. I don't understand why they refuse to comply
One would expect quality service from a company like Smith and DeShields, but my experience with them has been anything but. I am a state licensed general contractor and used Smith and DeShields for the door fitting on my last penthouse re-model on N.Miami Bch. To facilitate them in getting my order correct I furnished them with an exact floor plan of my job showing doors and sizes and which direction they swing. After waiting 8 weeks for delivery of my order, some of the parts required were missing others were the wrong size. After complaining to them I was informed that the representative was no longer working for them. They assured me they would rectify my order but I would have to wait a further 8 weeks to have the new order delivered. When the new order arrived it was also wrong. I complained again. One thing I will say that they are extremely good at is apologizing. O sorry I forgot to mention, they are also very good at ignoring customers requests for return calls when the customer has a problem! All in all, my experience with Smith and DeShields.............. extremely negative
This a a very family oriented community with a lot of pride of ownership.