Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Put some minor scratches on my Civic a while back. These guys were half the cost of the Honda shop. Since i was paying out of pocket (not using insu…
Serving the Boca Raton Area.
From Business: RoadRunner Auto Transport is a leading provider of reliable nationwide door-to-door auto shipping services. With a history of dependability and innovation, we're …
2571 W Hillsboro BlvdDeerfield Beach, FL 33442
From Business: Dynamic Transmission Center welcomes you to our Pompano Beach, Deerfield Beach, Boca Raton automatic transmission repair shop website. Each transmission technicia…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
I recently moved to Boca, and I was lucky to find these people, very professional, friendly, and honest. I took the car (Dodge Charger 2008) for an oil change, but they also did a general inspection to see if everything was going well. In fact, that is what I wanted to do too.Everything was exactly done the same as what I had experienced at the Dodge dealer shop in Minnesota:1. I scheduled an appointment,2. I left the shop and they called to report3. Billy called me and told me what was wrong with the car, what needed to be done, and how much exactly was it going to cost.4. I had to decide whether I want to authorize the new parts and repairs. NO PUSH.5. I agreed, and Conrad told me to pickup the car one day after that.6. I picked up the car, I received a very detailed and itemized bill, explaining all the new parts and the labors separately.7. I did not check other places for price, but the prices were reasonable to me.8. I had minor concerns (Nothing Serious) and took the car back for a follow up. Concerns were fixed without any additional charges (even though it was NOTHING serious and it was not their fault).I highly recommend the Billy, Conrad, and generally the Shores Automotive.By the way, every time I have been there, beautiful classic cars were in the shop for service, which I love.
This was the first time I have ever taken my car to anywhere but the dealership, and being a younger female I was a little nervous because of horror stories I've hear about auto shops. After reading the reviews below I chose Boca Auto Center, I will never take my Jetta anywhere else. Simon and his mechanics are honest, hard working people. Ended up saving me a lot of money, I would have probably had to sell a kidney just to afford it. Plus I have a Volkswagen and their a pain in the but to work on. I went to Boca Auto driving a car that I felt was going to break down on me at any moment and I left relieved and confident I was driving something reliable again. I give this place 6 stars! Great customer service and his mechanics are easy to talk to, I felt like I learn more about my car every time I go in. Never have I looked forward to getting my car worked on. Great Job Guys :)
I was in Boca Raton Florida on business, November 1 - 4th, 2015. In my travel from Orlando, my car started acting up, leaking anti freeze and misfiring. I met Bill at Last Chance Garage on Sunday, November 1, 2015 (the shop was closed, but he had come by to take care of somethings). I dropped off the car during the week for a day, he tested the entire cooling system for leaks and found none. He had one of his staff take my car overnite to determine any problems when driven for a long distance. >He told me "he is not going to sell me anything I do not need!" The diagnosis was the I had a blown head gasket. He provided excellent service and did not even want to charge for the time spent examining the car. We finally agreed an a very fair price for his time. I highly recommend his garage for honest, professional automotive repair in the Boca Raton area! Jim S.
Julio, the owner of this auto repair shop, has been a long time family friend for ages. I used to go to him when he owned Spanish River Auto Repair. I have to say that when he sold Spanish River Auto Repair it was so hard to find a mechanic that was as good, fair, and reasonable. His hourly labor rate is cheaper than most of the auto repair shops in town. As far as the pricey parts go he is very fair. He gives you an honest inspection of what is wrong with your and won't add on problems that aren't really there like most of the auto repair shops I was going to before he opened his new shop. I almost forgot to mention how fast he fixes up the cars and has them up and running! Overall, I'd give Autobahn a 5 star. VERY nice shop, well kept and clean, very honest and fair with labor rates and part prices as well. You should definitely check it out.
As a Business Coach I look at everything, Customer Experience, Response Time and Competitive Pricing. From the moment I walked into the shop, Billy (Craven) put my mind at ease with a cordial greeting. He had his head mechanic Conrad, go for a drive with around the block and pin-pointed the problems with my vehicle. The customer service was great which is one of the biggest obstacles I find as a Business Coach. His response time was within 24 hours and his pricing was competitive without being the cheapest guy on the block. I not only recommend Shores Automotive, but I will be referencing Billy and Conrad as a Premier Business Model for Customer Service. Thanks again, guys. It's reassuring to know GREAT service still exists.
I am so grateful for this place !!!I have been here several times over the course of a two years and have incredible service. The owner, Bill Craven is professional, experienced, knowledgeable, and thorough about my car issues, is upfront with repair estimates and explains my car troubles in detail with alot of patience. I have always gotten my car back the time he says it will be done and he has provided transportation to my work in the meantime or whenever I've needed it. His staff is also great. It's so rare to find a place that is customer service oriented and a pleasure to visit in this area !!! I am sure I am not the only one who feels this way!! Thank you so much Mr. Craven and your staff !Mary Ann
"I went to Mercedes to have my stereo repaired and they told me the entire master command center would have to be placed. The cost for the service and parts was $8000. Being sane I said NO to the repair and went to Fred at Boca Auto. Fred repaired my radio. There was nothing wrong with the master command center, it was an issue of parts being replaced and some reprogramming. The entire cost for the stereo repair and a new transmission mount which I didn't even realize was cracked was under $800.Fred is a kind, caring and honest person. I will never go anywhere else. Maybe I'll go on vacation now that Fred saved me $7,200!" NK
I have had Billy Craven work on my cars for 14 years. I recently took our van in for some work. Billy called me with a cost for the work and I said to fix it. A few hours later he called back and said that as his mechanic got further into the job, he found that some of the parts were still good. The repairs were going to cost about $150 less. He could have kept that money and I would have never known. He also helped me get a rental car at a 50% discount while my car was being repaired.Billy Craven, of Shores Auto values his integrity and happy customers more than making a few extra dollars. Rob
Love bringing my car to Shores Automotive. I regularly take my car to the dealership for an oil change. Along with that they run a diagnostic test and print out a report with all the items that require immediate attention with a quote. I bring that report to Billy who checks out my car and lets me know which items are critical and which can wait. I appreciate his honesty as the dealer makes it sound like they all need to be taken care of immediately. More importantly he is able to do the work and save me between 25% to 40% of the amount quoted. I trust Billy 100% with my car.
For the past 6 years I have tried to keep this gem a secret, but when they would not accept tip for excellent above and beyond service, I feel compelled to let you know that you should seek out this wonderful place. You will not get glitz or corporate marketing, but you get easy in/out with fair prices and never ever an up sell. Fred treats every customer like they were his mother, and Ruth is fanatically fun to deal with. If your tired of the corporate culture of the dealer, and don’t mind paying less for easier and better repairs, go see them.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.