Bulldog Auto Repair
401 W Barnard St, Blythe, CA 92225
(760) 609-3489Add Hours
We offer parts and service everyday 24 hrs a day
Wheelchair Accessible: Yes
No coupons available
Extremely rude. I called the shop to see if they could repair or replace the alternator on my car. It was Friday at 4pm I called and asked if they could all I got was "we can't do any service calls till Monday" in a almost yelling voice, than I said oh I'm right down the street from your shop I am driving it in then yelling "we can't do any service calls till Monday" ok thank than they hanged up. I wasn't calling about a service call I was calling about a repair on a vehicle that I was driving to the shop. Instead found a different shop to do the repair and got me on the road in less than an hour. So much for 24/7 emergency vehicle repair service that they advertise.
First off, I do not normally write reviews. But, I feel compelled to after the experience I've had with this company. Hopefully, I can help someone considering this place some time and (a lot) of money. To make a long story short, My wife's truck breaks down (won't start) after hours in Blythe, CA. She asks the gas attendant if there is a tow place available and there is. A towtruck greets her and tows the truck to Bulldog Auto Repair to be looked at in the morning and is nice enough to drop her off at a motel (thanks). Unfortunately, that is where our luck ends. She gets a call in the morning from Chris who says the starter is bad and that it will be $653 to repair (parts and labor). She relays this information to me and something about it seems off. I'll admit that I don't know a whole lot about cars but I know enough to know something doesn't seem right. A quick search at REPAIRPAL.COM (great site for getting maintenance estimates) tells me that for my make and model of vehicle, a starter replacement should be around $250-$300 ( that's parts AND labor! ). I call a couple of shops around town and they also quote me in that area. I call Chris to see what was up and was told that the part would be $390, and labor $263. When asked as to why his prices were so high, he immediately became rude and told me that he was the only person in town who had my starter on hand (this was not true). I told him that we would pay any diagnostic fee (which turned out to be $105) and take the vehicle elsewhere. He reluctantly complied then ended the call shortly after that. As a side note, it appears that Chris is able to have the negative reviews taken down somehow so I don't know how long this one will be up. Had I'd been able to read accurate reviews, I would have had no problem avoiding this shady repair shop. Good luck to anyone who is reading this. I know it sucks to have your car break down. But take your time to do a little research. You'll save a lot of money in doing so. It was cheaper for me to have my vehicle towed AWAY from this place to get repaired than to have the work done by Bulldog Auto Repair...
Workmanship is questionable.
Five problems in one work order!
Bulldog charged $1834.71 to fix a broken fuel pump.
Before I signed the Work Order I asked Chris how he charged for hours and if parts were marked up. Chris said hours were book, a shop standard, and parts were nominally marked up 10-20%.
Bulldog also charged extra for use of a credit card, and 10 gallons of gas went missing from my tank. And the repair was faulty, leaking gas, which cost another $317.42.
Once home I visited 2 Ford Dealers and asked about book hours, cost of parts and standard procedures. I was told that according to the book I was overbilled for 2 hours and that the retail price including dealer markup for a fuel pump was $504. Bulldog charged $1000.26.
I checked with Visa and was told that adding a 5% fee to use a credit card is illegal in California.
Dealers also told me that standard procedure when removing gas from a tank was to save and replace, and if dirty to merely filter. One mechanic said, &amp;amp;quot;Strain it through a rag.&amp;amp;quot;
My bad luck was to breakdown when the Ford Dealer was closed. I got to spend 3 days in Beautiful Blythe, friendly people, drank coffee and ate donuts, but I've rolled snake eyes in Vegas for a lot less.
Chris was waiting for me with my parts that were needed so he could fix my car. It was 3 am on a saturday night but he was ready to fix the car.I love the customer service that he and his staff provided. They fixed my car quick and very cheap. The best part was the clean waiting room and hot coffee. Thanks Chris and all the staff at Bulldog Emergency