I bought a BF phone for $40 without using the coupon. I have $10 coupon that's valid until December 2014, and I want to use it. So, the next day I go back there to do a return and rebuy the phone. They will not let me do it even though it's ok to do that every where else (multiple forums confirmed this). The people over there does NOT know what they are doing. Every where else this coupon works $10 off $25 purchase. Did NOT honor their own coupon. I ended up returning the phone because bad customer service who did NOT have a clue what they are doing and are making their own rules.Horrible customer service, will never go back. Does not honor their own coupon. Not up to date on their own store policy and offers... Stay away from this store!!!