Worse customer service ever. i ordered a large value meal and they charged me for a small. when i brought it to their attention they said they'd give me a med. i said no i ordered a large. they refused to give me a large unless i payed $2.89 for a large. i told them i would pay the difference between a small meal & a large one. they said they couldn't do that & tried to charge me for a small to add to the med. again that was more than an upcharge would have cost. i asked why i should have to pay extra for a mistake her employee made. she just shrugged at me. i got mad and left. got home & found out they had also charged me $.90 for cheese on my sour cream potato. i never asked for cheese. i can't eat cheese. so now i'm out $18. and my lunch. horrible service!!!!!!!!!!
I went through the drive-thru on a Wednesday at 1-2am. I ordered a Jumbo Jack off the value menu for $1.99. I was charged $2.49 for the Jumbo Jack with cheese. I said something and was told there is no such thing as a $1.99 Jumbo Jack (it was on the drive thru menu and the menu inside). I pulled forward to the window and asked for my receipt and saw he charged me $2.49, so I asked him to please look at his menu inside the store. He rolled his eyes, gave me the difference in change and said "please specify next time." (I literally tried to specify, but okay). I received my burger in a burger box COVERED in sauce, it was a huge mess. It had ketchup and 1 tomato on it. I got on the website to see what it was supposed to have on it (tomato, lettuce, pickle, onion). I took my burger inside to have it remade. The door was unlocked and I know the lobby is open 24/7, but I was told "Sorry, our lobby is closed" while there were other people sitting at tables in the lobby. I told the employee he made my sandwich wrong so he remade it and did not put pickle on it. I asked him for pickles, so he picked up two of the world's smallest pickles and threw them in my burger box. Very disappointed. I used to eat at jack in the box every other day because my work is right across the street, but since then I have not eaten there. Please, if you are unsatisfied with your fast food job, GET A NEW JOB. And management, please train your employees on their customer service skills.
Fantastic food hot and fresh. Service is top notch I am greeted with a smile everytime I have eaten here which is once a week.I recommend the spicy chicken deluxe it is amazing served with hot waffle fries and a coke for under $8 This is a must try restaurant.
I have eaten here a couple times and will never go back.Dirty tables,food is not hot and tacos are half full burritos were messy with beans running out sides this has happens every time I have ate here.Service is extremely slow especially drive thru.
This Culvers has delicious food always hot and made to order.The restaurant is clean and the crew are friendly.Prices are fair and portions are generous.
Received an old hamburger patty, was not given a receipt for my purchase. When i went to complain the mgr. Told me to leave the store her name sarah, she was rude.
By far the WORST KFC EVER. I've gone to this KFC several times thinking maybe the staff has changed or someone with a brain may have taken over since my last visit...but no luck. This visit just threw me over the edge. After waiting 17 minutes in drive thru with a 2 yr old, half my food is cold, the other half warm. These people forgot several things I already ordered and paid for, so the convenience of a drive thru doesn't exist anymore when I have to drag my toddler out of her seat to go inside after already waiting nearly 20 minutes for what is supposed to be a FAST food restaurant. When I walk in its another 3 minutes before anyone even approaches me. There was no apology, barely any words even spoken to me. All I would expect is for the employees who are hired to DO THEIR JOB. I'm really not asking for anything extraordinary. Every experience I've ever had at this KFC has been incredibly frustrating. They really should do us all a favor and just close the place. Ridiculous.
Nasty old food. Bad service and not clean. Won't be back that's for sure. Old food, not fresh, poorly made. Staff was not friendly.
veronica did amazing job at a custermer survise and helping me with my order in i think she should get a raise in a round of a plaws