I was in to have my 2013 Hyundai Sonata Hybrid repaired in the Collision Center. Dan Brehm and Amanda Duffer were awesome to work with. They were very knowledgeable! Made me feel like they were truly concerned about my needs and safety. With as much damage as my car had sustained I didn't want to drive my car any longer. So I began the process of looking at new cars and gave McCarthy of Blue Springs a chance but I got a low number on my trade in that they were fixing to be deemed safe for the road again. I ended up buying a car from Jim at Premier Mazda and bought a 2016 Mazda CX-5 Grand Touring. They gave me a great price on my trade and also worked a great price on the car. They took my trade in sight unseen knowing the car was being repaired. They said if it was being repaired by Hyundai it will be fixed the way it supposed to be. Jim wanted to go pickup the car as soon as it was done so he went with me to pick up my car from the collision center. Steve Willis the Sales Manager came out and told Jim good luck with that car. Jim asked why and Steve had said cause that car has frame damage. Jim said well my dealership already owns this car and it's a done deal. Steve said again good luck. Now I was satisfied all the way up until I went to pickup the car. I didn't bring Jim to rub it in that I bought a car from someone else. He offered to give me a ride to pick up their car. What Steve didn't was not professional at all. He tried to intentionally ruin my deal. Because of Steve I will not ever come to this dealership to purchase a car and I will let everyone know what he did! My 2 Star Review is Solely because of Steve Willis. I would of rated it 5 Stars if it weren't for him.
Third truck from B.S. Ford Dean did his usual superb job from start to finish! Great truck, great value picture perfect sale & delivery.
We will definitely return to get all our company trucks serviced.Ryan is a true asset to this ford device center.
i get top quality service at my blue springs ford
Sand Tresenriter was always always most courteous & helpful. Several of her customers came to see in during the times we were there & no matter how busy she was, she was "available" to each of us.
I am sure as fast as the maintenance staff could have done a complete, and correct job
Great experience and will come back for another vehicle when we are ready. Our salesman Henry was amazing along with his team of people he worked with
I enjoy your refreshment dept while I wait. JW & Charles are the most courteous advisers that I know, I have known them several years and and in my book they are the best.
Could not have been better.
The usual great buying experience.