ON 5 MAY 2015, WE SIGNED A CONTRACT TO INSTALL 68 PIERS AND PAID FOR 68 PIERS, $58,403. THE WARRANTY DATED, 11 AUGUST 2015, STATED ONLY 64 PIERS WERE INSTALLED. I BELIEVE WE ARE DUE A REFUND OF $3,435 ($858 TIMES 4 PIERS). WE NEVER HAVE RECEIVED A REFUND AND A LETTER EXPLAINING THE DIFFERENCE IN THE NUMBER OF PIERS. TO DATE WE HAVE NOT RECEIVED A REFUND, APRIL 2017. AS OF 5 JUNE 2017, WE HAVE RECEIVED A SUBCONTRACTOR'S REPORT THAT WE GOT 68 PIERS BUT STILL HAVE THEIR PROFESSIONAL ENGINEER'S REPORT THAT WE GOT ONLY 64 PIERS. ALSO SAW A LOWER FINAL PRICE BUT NEVER GOT A COPY OF IT TO DATE. NO EFFORT HAS BEEN MADE BY THE COMPANY TO RESOLVE THE PROFESSIONAL ENGINEER'S REPORT ABOUT ONLY 64 PIERS OR A REFUND. THEY JUST KEPT THE WHOLE CONTRACTED AMOUNT. I STILL DO NOT KNOW HOW MANY PIERS WE GOT. THEY CLAIM MY EMAILS GO TO THEIR SPAM BOX.
128. SA Rainmaker LLC
After working with SA Rainmaker over an issue, I was pleased with their resolution and genuine care for customer satisfaction. Their work is excellent, with time and budget as promised. I highly recommend them.
2000 NW Loop 410San Antonio, TX 78213
From Business: Pape-Dawson Engineers, founded in 1965 and located in San Antonio, is a civil and environmental consulting engineers firm. It provides various services, such as land development, public works, transportation, surveying, recreation, environmental, geoscience, and mining. The firm's environmental services include environment…
11326 N Interstate 35San Antonio, TX 78233
11009 Osgood StSan Antonio, TX 78233
From Business: Fugro offers a variety of geotechnical, surveys and geoscience services and engineering. It serves various industries that include oil and gas, mining and construction industries. The company offers onshore geotechnical and environmental investigations, laboratory services, consultancy and data management, material testing…